Revenue Officer

Overview

Join to apply for the Revenue Officer role at HealthShare NSW.

Location: Sky Central Charlestown. Employment type: Full Time Exempt (for a period up to June 2026). The opportunity involves ensuring timely and accurate patient billing across NSW Health, contributing to high-quality services that support patient care.

Base pay and benefits

Base pay range: A$72,285.58/yr - A$73,940.16/yr

Remuneration: $72,285.58 to $73,940.16 per annum, plus 12% superannuation

Location: Sky Central Charlestown

The Opportunity

Are you detail-oriented, customer-focused, and looking to make a difference in the NSW Health system? HealthShare NSW is seeking a motivated and proactive Revenue Officer, Patient Billing to join our dynamic team. This is an exciting opportunity to play a key role in ensuring timely and accurate billing for patients across NSW Health, contributing to the delivery of efficient, high-quality services that support patient care.

What you'll be doing

As a Revenue Officer, you'll be responsible for:

• Generating invoices accurately and on time, in line with service agreements, policies, and legislation.
• Acting as the first point of contact for patients, carers, and health entities, providing professional and compassionate customer service.
• Supporting billing operations through administration, quality control, and audit readiness.
• Collaborating with your team to identify and implement process improvements that enhance billing efficiency and accuracy.
• Contributing to a culture of excellence, accountability, and continuous improvement within Patient Billing Shared Services.

What we're looking for

We want someone who thrives in a busy environment, has strong attention to detail, and can balance competing priorities with professionalism. You'll bring:

• Experience working in finance, billing, or administration (healthcare experience highly regarded).
• Strong communication skills and the ability to engage with patients and stakeholders with empathy and discretion.
• Proven ability to follow procedures while exercising sound judgment in sensitive situations.
• A commitment to delivering quality outcomes and meeting key performance indicators.

Why Work for HealthShare NSW?

HealthShare NSW touches the lives of NSW Health employees and patients every day by delivering services that keep our public hospitals and health facilities running.

We offer a range of benefits, including:

• Flexible work arrangements: varied start/finish times, part-time work and job sharing where applicable.
• Hybrid working: blend of remote and in-office work.
• Leave and parental leave: generous leave provisions including annual leave and parental leave for eligible employees.
• Salary packaging and novated leasing: potential to access extra pay.
• Wellbeing programs: wellness resources for physical, mental, and emotional health.
• Career development: online training, talent programs, study leave, and internal development opportunities.

Note: Some benefits may apply to certain employment types.

Eligibility Requirements

• Meet essential requirements as outlined in the Position Description and include them in your resume and cover letter.
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa).
• This is a NSW Health Category B position. Please complete the OASV Undertaking/Declaration Form and upload this with your application.

How to Apply

• Click Apply Now at the top of the job advertisement, located here: Revenue Officer - Healthshare NSW Careers
• Attach your resume and cover letter
• Review our resource: Your Guide to Employment with HealthShare NSW

Diversity & Inclusion

We are diverse and inclusive. We welcome applicants from all backgrounds and provide accommodations as needed. For support or adjustments, contact our Diversity and Inclusion Team.

Application timeline

Applications Close: 11:59pm, Tuesday 16 September 2025

View the full job advertisement: https://jobs.health.nsw.gov.au/healthshare/jobs/revenue-officer-306403

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