Visitor Services Officer Grade 2 – Western Australian Museum

3 weeks ago

Albany, Western Australia Council of Australasian Museum Directors Full time
Visitor Services Officer Grade 2 – Western Australian Museum

Closing Date: 11/09/2025 4:00 pm

Institution: Western Australian Museum

Employment status: Fixed Term – Full Time, Fixed Term – Part Time, Permanent – Full Time, Permanent – Part Time, Casual

Location: Albany, WA

Contact: Ian Westmore, Operations Manager,

We are seeking to establish a pool of Visitor Service Officers for vacancies that may arise within the next 18 months at the Museum of the Great Southern. Appointments may be Casual, Fixed-term, Part-time, Full-time, or Permanent.

As part of our commitment to increasing youth representation under section 66ZP of the Equal Opportunity Act 1984, young people (24 years and under) who meet the requirements may be prioritized for appointment.

About us:

The Western Australian Museum is a vibrant centre of inspiration, learning, and enjoyment. It preserves, documents, and shares collections related to the State's natural and cultural heritage. The Museum collaborates with communities across Western Australia and contributes to global research and exhibitions.

About the role:

The Visitor Services Officer (VSO) provides a welcoming environment and high-quality experience for visitors, ensuring their safety and the security of the Museum collection.

About you:

We seek dynamic, self-motivated individuals who enjoy working in a team and delivering excellent customer service. Responsibilities include:

  • Providing engaging visitor experiences through tours, technology, and interpretive programs.
  • Supporting retail activities.
  • Assisting with public events and functions, including setup and pack down.
  • Ensuring safety and security within the Museum precinct.
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