Ambassador - Medical Unit 3

3 weeks ago

Toowoomba, Queensland, Australia Darling Downs Hospital and Health Service Full time

Join Darling Downs Health as an Ambassador in Medical Unit 3, where your empathy and interpersonal skills will play a vital role in shaping a safer, more supportive healthcare experience for patients and visitors. This people-first role offers the chance to be a daily source of comfort, connection, and calm—making a meaningful impact in every interaction.

What Your Day Will Look Like….

Each day, you'll build positive connections with patients and visitors through compassionate, proactive engagement that fosters a calm and safe environment. You'll work alongside a supportive multidisciplinary team to identify and de-escalate challenging behaviours using respectful and empathetic interventions. Your presence will be a steady source of reassurance, helping to elevate the healthcare experience and shape a culture of safety and care.

Let's talk about you

Our ideal candidate will be someone who can inspire the following:

  • Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.
  • Integrity – you are open, honest, approachable, equitable and consistent in everything we do.
  • Dignity – you treat others with respect, display reasonableness and take pride in what you do.
  • Innovation – you embrace change and strive to know more, learn more and do better.
  • Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.

Why Us?

Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace.

Benefits
  • Competitive wages, salary packaging and leave entitlements
  • A diverse work culture
  • Career development
  • Professional development opportunities
  • Education opportunities, Study and Research
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport
  • Work-Life Balance, Variety and Flexibility
  • Generous Salary Sacrificing

Next step….

Applicants are to apply online and supply the requested documentation.

Find out more about us

Work with Us | Rural

Work with Us | Toowoomba

#WorkDDHHS #therightfit

Occupational group Health - Health Service Support
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