Housing Services Officer

4 weeks ago

Wodonga, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time
THE ROLE

The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance. Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

Accountabilities Include
  • Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
  • Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
  • Apply early intervention strategies to sustain tenancies.
  • Respond to family violence risk in accordance with Multi Agency Risk Assessment Management (MARAM) guidelines.

How To Apply

Please open the position description to read more.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.
#J-18808-Ljbffr

  • Housing Services Officer

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $76,000 - $104,000 per year

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Housing Services Officer

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Government Full time $60,000 - $90,000 per year

    OverviewWork Type: Fixed-term - Full-timeSalary: $79,122 - $96,073Grade: HSO2Occupation: OtherLocation: Hume - WodongaReference: VG/ GThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the...

  • Housing Services Officer

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Government Full time $79,122 - $96,073 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $79,122 - $96,073Grade: HSO2Occupation: Community servicesLocation: Hume - WodongaReference: VG/380841GThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing,...

  • Chief Financial Officer

    4 weeks ago

    Wodonga, Victoria, Australia Davidson Full time

    Overview Beyond Housing is the largest community housing organisation within the Goulburn Valley and North East regions of Victoria. Beyond Housing is the main entry point for the homelessness system and provides a range of support for people who are homeless or at risk of homelessness. ResponsibilitiesDrive visionary financial planning and guide...

  • Chief Financial Officer

    4 weeks ago

    Wodonga, Victoria, Australia Davidson Full time

    OverviewBeyond Housing is the largest community housing organisation within the Goulburn Valley and North East regions of Victoria. Beyond Housing is the main entry point for the homelessness system and provides a range of support for people who are homeless or at risk of homelessness.ResponsibilitiesDrive visionary financial planning and guide impactful...

  • Collections Engagement Officer

    2 weeks ago

    Wodonga, Victoria, Australia Wodonga Council Full time $36,000 - $60,000 per year

    SynopsisCollections Engagement OfficerPart-time - Permanent role30 hours per week$36.73 per hour + superannuationGreat work-life balance | Flexible working options availableLove connecting people with stories, learning and community?Join Hyphen's friendly team to shape and share a vibrant library collection that reflects Wodonga's diverse community. In this...

  • Team Manager, Child Protection

    1 week ago

    Wodonga, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time $124,888 - $136,747 per year

    Currently we have vacancies in the following locations:South: Outer Gippsland Area: Sale & Bairnsdale , DandenongEast: Shepparton, SeymourWest: Footscray, Sunshine, Geelong, BallaratIf you're passionate about making a positive difference to the lives of children and young people, a career in child protection is for you. As an essential worker, you'll have an...

  • Senior Child Protection Practitioner, Child Protection, Ovens Murray

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $80,000 - $120,000 per year

    THE ROLETo be an effective Senior Child Protection Practitioner, you will have a strong sense of social justice and understand that families are complex, with their own unique histories. Importantly, you will be able to collaborate with the Team Manager to strengthen case practice, provide effective service delivery and to support other practitioners in the...

  • Koori Mental Health Liaison Officer

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Government Full time $61,308 - $70,000 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $61,308 - $70,730Grade: Grade not specifiedOccupation: Community servicesLocation: Hume - WodongaReference: 1916About the RoleClosing Date: 11/09/2025Koori Mental Health Liaison Officer (KMHLO) - Infant Child Youth Area Mental Health Wellbeing Service - Indigenous Community Development Worker Level 1 / 2...

  • Koori Mental Health Liaison Officer

    4 weeks ago

    Wodonga, Victoria, Australia Albury Wodonga Health Full time

    About The RoleClosing Date: 11/09/2025Koori Mental Health Liaison Officer (KMHLO) - Infant Child Youth Area Mental Health Wellbeing Service - Indigenous Community Development Worker Level 1 / 2 (dependant on qualifications)Become a key member of our growing specialty mental health and well-being teamsDynamic work environment and collaborative team...