Raging Waters Sydney

Join to apply for the Raging Waters Sydney - Facilities Team Leader role at Parques Reunidos

Raging Waters Sydney is the biggest and wildest waterpark in Sydney — and it's where summer fun comes to life Home to over 40 epic slides and attractions, including wave pools, thrill rides, and our epic Dinosaur Lagoon, it's the ultimate place to cool off and make unforgettable memories. As part of our team, you'll be part of the action, bringing the fun, energy, and excitement to many guests every day.

Overview

The Facilities Team Leader is a hands-on working leader responsible for supporting, guiding, and working alongside seasonal team members across the Facilities department including Slide Inspection, Water Quality, Tubes, and General Maintenance. This role suits someone who leads by example, takes pride in quality and safety, and genuinely cares for the wellbeing, development, and morale of their team. While trade qualifications are not required, candidates should have previous hands-on experience in maintenance, operations, or technical environments. Site specific and procedural training will be provided to build familiarity with park systems.

Roles & Responsibilities

• Lead and work alongside the team in inspections, maintenance, water quality checks, and cleaning duties.
• Assign daily tasks and follow up on completion to ensure work is carried out to standard and on schedule.
• Act as the first point of contact for team support, mentoring, and coaching, especially new or seasonal staff.
• Monitor team morale, encourage collaboration, and report concerns to the Facilities Coordinator.
• Support Facilities team operations by responding to maintenance requests, conducting spot checks, and helping with park infrastructure tasks.
• Ensure accurate completion of inspection forms, water testing records, work orders, and digital logs.
• Assist with equipment care, stock management, and site readiness across facilities work areas.
• Promote and maintain a clean, safe, and positive team environment.

Workplace Health & Safety (WHS)

• Follow and comply with Work Health Safety policies, procedures, and guidelines.
• Ensure the correct use of all safety and personal protective equipment by team members.
• Demonstrate safe work behaviours and lead by example.
• Report any WHS incidents, injuries, or near misses to your Manager and First Aid immediately.
• Actively promote hazard and near-miss reporting within the team.
• Attend Work Group Meetings to discuss safety topics and contribute to improvements.

Requirements

Education:

• Essential
  • Site specific training provided on park procedures and systems
    • Desirable
      • Water Quality or Pool Operations Training
      • White card
      • Confined space training
      • Working at Heights training
      • Manual Handling Training
      • Forklift licence
      • Manual Drivers Licence

Languages: Fluent English

Skills

• Team first mindset with supportive leadership approach
• Experience using hand tools and maintenance equipment
• Effective communicator with ability to give clear direction
• Physically fit and comfortable working outdoors in all weather
• Strong commitment to safety, teamwork, and professionalism

Experience

• Experience in general maintenance, parks, or operational roles required
• Previous leadership or mentoring experience desirable
• Ability to work independently while supporting a seasonal team environment

Relationships

• Internal: General Manager / Facilities / Finance / Food & Beverage / Guest Experience / Operations / People & Culture / Retail / Sales & Marketing
• External: Guests / Contractors / Suppliers / Business Partners

Any Other Relevant Comments

• Ability to work flexible working hours including weekends, early morning starts (from 5am to 9pm), evenings and public holidays.
• Adhere to the Company Code of Conduct policy.
• Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.
• Be able to work in all weather conditions including sun and rain, hot and cold climates, indoor and outdoor work.
• To carry out all duties and responsibilities as assigned by your Direct Manager, General Manager, or any member of the Management Team
• Adhere to the Employee Handbook content and requirements. Smoking in the workplace is allowed in designated smoking areas only as permitted by applicable legislation. You are required to be physically fit, physical requirements include but are not limited to:
• Walking, Carrying, Lifting, Reaching, Bending, Pushing, Pulling, Squatting, Sitting, Standing, Twisting, Repetitious movement

Team Member Benefits
Pay Conditions

This is a casual position from October to April, with the ability to work flexible hours including weekends, evenings and public holidays during the season. The hourly rates are in accordance with the Amusement, Events and Recreation Award. Facilities Team Leader aged 20 years or older are paid at a Grade 5 hourly rate of $37.35 per hour (includes casual loading).

• Different rates apply for applicants 19 years of age and under
• Penalty rates apply for Sundays and Public Holidays.

Benefits

• Free admission to Raging Waters Sydney
• Ticket Incentive Program to share with family and friends
• Food and Retail discounts
• Recognition program

Additional Information

• There are three requirements to be a team member at Raging Waters Sydney. This includes Right to Work in Australia, Working with Children Check and National Crime Check. If you are a successful applicant, you will need to obtain these credentials prior to commencing work.
• For more information – Sydney.recruitment@ragingwaterssydney.com.au

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