Client Care Officer

21 hours ago

Logan City, Queensland, Australia Harrison Child and Family Psychology Full time

Client Care Officer role at Harrison Child and Family Psychology

Casual position – flexible shifts between 7am–7pm, weekdays only.

Overview

Casual Client Care Officer (CCO) to join our team. This role is all about creating a smooth, friendly experience for families, keeping things running behind the scenes, and supporting clinicians so they can focus on care.

Responsibilities
  • Welcoming families and ensuring they feel comfortable and supported
  • Managing reception duties with professionalism and a warm smile
  • Handling bookings, payments, and client records with accuracy
  • Answering phones, emails, and messages in a timely manner
  • Helping the clinical team and practice manager with the little things that keep the clinic running smoothly
Qualifications
  • A people person — approachable, friendly, and professional
  • Organised and able to keep track of details in a busy environment
  • A confident communicator, both face-to-face and over the phone
  • Reliable and flexible, happy to jump in and help where needed
  • Someone who enjoys being part of a team and bringing good energy to the workplace
Benefits
  • Flexible shifts available between 7am–7pm, Monday to Friday (no weekend work)
  • Full training provided, with ongoing support and mentoring
  • A positive, friendly workplace that values your contribution
  • The chance to play a meaningful role in helping families feel cared for
  • Birthday celebrations with cake
How to apply

If this sounds like the role for you, hit "Apply Now" and send us your cover letter and resume.

To show you've read the whole ad, include the word "Pineapple" at the top of your cover letter.

Contact

Jade (Clinic Co-Director) happy to chat and answer any questions. Call

Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Mental Health Care
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