Sales Advisor

3 weeks ago

Perth, Western Australia Buscojobs Full time

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through effective store operations and garment care. Additionally, you will share your knowledge and skills with colleagues, offering help where needed to build a positive working environment.

Key responsibilities:

  • Provide excellent customer service.
  • Fold, hang, display, and merchandise garments to maximize sales opportunities.
  • Actively process, stock, and replenish garments on the sales floor and in the stock room.
  • Open, unpack, and label merchandise with security tags.
  • Support customer purchases and returns at the register.

Qualifications

To succeed as a Sales Advisor, you should be a team player with a proactive and helpful approach, fostering collaboration and collective success. A positive mindset, eagerness, optimism, and motivation are essential when interacting with colleagues and customers. Flexibility and adaptability to changing circumstances and customer needs are important, as well as the ability to take initiative and work independently efficiently. Effective communication and social confidence are also key to fostering positive interactions with colleagues and customers.

What you need to succeed:

  • Previous experience in retail, merchandising, or customer service.
  • Effective time management skills, stress resistance, and good prioritization.
  • A customer service mindset, prioritizing customer needs while representing the brand.
  • Fashion knowledge and a genuine interest in current trends.
  • A selling mindset with the ability to approach and fulfill customer needs.

Additional Information

Due to data policies, we only accept applications through our career page.

Benefits

We offer our employees attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card usable across all H&M Group brands in stores and online, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additional competitive perks vary by local market and employment type.

Inclusion & Diversity

H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. Our teams are diverse, bringing varied knowledge, experience, and ideas, which positively impacts our approach to challenges and customer relations. We aim for a fair and unbiased recruitment process and kindly ask applicants not to include cover letters, as they may introduce unintentional biases.

Company Description

H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable essentials. Our mission is to provide fashion & quality at the best price sustainably. Learn more about H&M here.

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