Front Office All Rounder

3 weeks ago

Gold Coast, Queensland, Australia Mercure Hotels Full time
Company Description

Front Office All Rounder (Part Time) | Mercure Gold Coast Resort

A 292-room hotel, spanning over 3.5 hectares with significant food & beverage operations, two resort pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast.

We have an opportunity for a part time Front Office All Rounder to join our fast paced and dynamic front office team.

Job Description

WHAT YOU WILL BE DOING:
  • Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guests' stays.
  • Assist guests with luggage and other porterage duties.
  • Ensure accuracy of guest accounts on departure
  • Promote and up-sell hotel facilities through strong product knowledge.
  • Maintain a high level of professionalism, maintaining procedures in relation to credit and cash transactions and accounting documentation.

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:
  • Exceptional customer service experience, preferably working within a hotel front office
  • Competent computer user (experience with Microsoft Suite and Opera PMS or Opera Cloud ideal).
  • Availability to work varied shifts from early mornings, late evenings and overnight, including weekends and public holidays.
  • Excellent verbal and written communication skills.
  • Unlimited work rights in Australia. Please note we are unable to offer sponsorship for this position.

Additional Information

WHAT IS IN IT FOR YOU?
  • Hourly rate (paid in line with the Hospitality Industry General Award Superannuation.
  • Employee benefits within the exclusive ALL Heartists Program, with worldwide discounts on accommodation and food & beverage, and Family & Friends discounts for those who mean the most to you.
  • Endless opportunities to build your skills and expertise to help reach your career potential and personal goals, supported by the Accor Academy and extensive Learning Management Systems such as Learn Your Way and Typsy.
  • Internal recognition events such as tenure milestones.
  • Employee Assistance Program.
  • Daily meals provided on shift and free car parking,

And most excitingly this a great opportunity to be part of a dynamic and fun Resort environment, with a supportive team and a proven history of developing their people. This is a fantastic opening for someone who is looking to step into the world of Hotel and Resorts, and grow and expand their knowledge.
#J-18808-Ljbffr

  • Front Office All Rounder

    3 weeks ago

    Gold Coast, Queensland, Australia Mercure Hotels Full time

    Company DescriptionFront Office All Rounder (Part Time) | Mercure Gold Coast ResortA 292-room hotel, spanning over 3.5 hectares with significant food & beverage operations, two resort pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast.We have an opportunity for a part time...

  • Front Office All Rounder Gold Coast Resort

    2 weeks ago

    Gold Coast, Queensland, Australia Mercure Full time

    **Company Description** Front Office All Rounder (Casual) | Mercure Gold Coast Resort**A 292-room hotel, spanning over 3.5 hectares with significant food & beverage operations, two resort pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast.We have an opportunity for a casual...

  • Café All Rounder

    2 weeks ago

    Gold Coast, Queensland, Australia On The Run Cafe Full time

    On The Run Cafe Yatala is looking for a motivated genuine cafe all rounder. the opportunity offers a diverse & varied role in our fast paced team. We would highly value pleasant front of house skills, combined with a willingness to back up and work with kitchen as required.**Job Type**: CasualPay: $21.83 - $36.42 per hourWork Authorisation:- Australia...

  • Barista/All Rounder

    2 weeks ago

    Gold Coast, Queensland, Australia Crema Espresso Runaway Bay Full time

    Crema Espresso Runaway Bay is seeking a Barista/all rounder to join their team. Must have full knowledge of coffee making as well as being able to multitask.Ideal applicants will be able to work front and back of house at speed. 20-30hrs per week.Previous Experience is essential.**Job Type**: Casual**Benefits**:- Employee discountWork Location: In...

  • Cook / All Rounder

    3 weeks ago

    Gold Coast, Queensland, Australia Questcoffee Full time

    Banksy Bar & Kitchen is a modern cafe and espresso bar located in Broadbeach, Gold Coast, Queensland. We offer sit down brunch and dinner options, both dine-in and takeaway, using organic coffee beans roasted by Quest Coffee Roasters. Dinner service currently runs on Fridays and Saturdays.We are looking for an experienced Cook / All Rounder to join our...

  • Cook / All Rounder

    3 weeks ago

    Gold Coast, Queensland, Australia Questcoffee Full time

    Banksy Bar & Kitchen is a modern cafe and espresso bar located in Broadbeach, Gold Coast, Queensland. We offer sit down brunch and dinner options, both dine-in and takeaway, using organic coffee beans roasted by Quest Coffee Roasters. Dinner service currently runs on Fridays and Saturdays.We are looking for an experienced Cook / All Rounder to join our...

  • Cafe All Rounder

    2 weeks ago

    Gold Coast, Queensland, Australia Yt&Oct Pty Ltd Full time

    We're looking for a friendly and reliable all-rounder to join our café team This role involves a mix of front-of-house and back-of-house duties, including:- Taking customer orders and providing excellent service- Preparing sandwiches, wraps, and other light meals- Making cold drinks, smoothies, and juices- Assisting with basic food prep and maintaining a...

  • Barista/All Rounder

    2 weeks ago

    Gold Coast, Queensland, Australia Tap & Grind Cafe Full time

    **About the role**Join our vibrant cafe team at Tap and Grind Cafe' in Southport, as an Experienced Barista with all rounder skills.In this position, you will be responsible for crafting exceptional coffee, provide outstanding customer service to our loyal customers and be a team player with a collaborative mindset.With quality and consistency, you will play...

  • Café All Rounder

    2 weeks ago

    Gold Coast, Queensland, Australia Whsmith Full time

    We are seeking a Casual Café All Rounder to join our team at Doctor's Orders Café in Gold Coast University HospitalCasual position availableEarly morning shifts from Monday to Friday (no weekends) Join a fun, fast paced and supportive teamAbout Food by WHSmith Our Food by WHSmith cafes are located in some of Australia's largest hospitals, offering a...

  • Front Office Hospitality Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $50,000 - $70,000

    As a Front Office All Rounder, you are the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.This role requires strong communication skills to effectively respond to guest requests and resolve any issues that may arise.You will be responsible for handling front office...