Senior Consultant

Are you looking for a rewarding career where your skills make a real difference? This is an outstanding opportunity for an experienced learning and development specialist with systems training experience to take on a position in the People, Culture and Capability team at Legal Aid QLD.

Position status

Position status Permanent,Temporary

Position type

Position type Flexible full-time

Occupational group

Occupational group HR & Industrial Relations

Classification

Classification AO5

Workplace Location

Job ad reference

Job ad reference QLD/652720

Closing date 03-Oct-2025

Job duration

Contact person

Contact person Luke Castle, A/Manager Culture and Capability

About Legal Aid Queensland
Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland. We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

About the Role
In this role, your responsibilities will include:

• Develop and deliver systems training to new and existing employees across Queensland using multiple delivery mediums on topics such as legal file management systems, client databases, and Microsoft applications.
• Create, customise and regularly revise learning and development materials for induction training sessions.
• Liaise with internal stakeholders and subject matter experts to coordinate learning and development events such as conferences and continuing professional development sessions.
• Administer the learning management system (LMS) for eLearning modules, scheduling face-to-face training, maintaining training records and scheduled reporting.
• Coordinate the learning management system and eLearning incorporating reporting, design and development. Liaise with internal stakeholders and external vendors for LAQ specifications requirements, enhancements and ongoing support for the learning management system.
• Administer the achievement and development planning application to create new plans, other administrative tasks and reporting.
• Participate in training activities associated with information technology projects.
• Collate feedback to evaluate the outcomes and effectiveness of learning and development programs and use finding to make improvements to training.
• Help with other learning and development activities including monitoring the email inbox and responding to enquiries.

How You Will be Assessed
The ideal applicant will be someone who has the following capabilities:

• You have experience in teaching others to use, systems such as Microsoft Outlook, Word, PowerPoint, Excel, and organisation specific systems and can communicate in a clear, concise and articulate manner.
• You have experience creating eLearning training modules and in the administration of a learning management system or similar application.
• You can work independently, manage priorities and contribute to the development of others including providing clear guidance, constructive feedback and coaching.

Other Capabilities that May be Assessed
Legal Aid Queensland applies the Leadership competencies for Queensland . This role is mapped to the 'Individual Contributor' profile. Please refer to the position description for more detail.

What we Offer
As a member of the Legal Aid Queensland Community, you will receive:

• 36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Generous salary packaging available (Click here to calculate)
• Study leave for approved work-related courses.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

We are committed to building inclusive cultures in the Queensland public sector that respect and promotehuman rightsanddiversity. ïŸFind out more about working in Legal Aid Queensland here.ïŸïŸ

Before applying for this vacancy please ensure you read the documents below.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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