Intensive Family Support Worker

4 weeks ago

Geraldton, Western Australia MercyCare Full time
Intensive Family Support Worker - Geraldton

Community, Family and Children Services | Social/Welfare

When you join MercyCare, you join something bigger. We are a community of staff making a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning, and disability services, we support people throughout life's journey. We invest in our people by building rewarding careers, offering training and development opportunities, and fostering a values-driven culture where our people can belong and thrive.

About the role

This dynamic role involves maintaining an active caseload, including intake, developing and monitoring assessments and case plans, case reviews, safety planning, and providing one-to-one intervention based on family needs. You will establish and maintain connections with relevant support services, ensure supports align with Trauma-Informed, Person-Centred, and Strengths-Based practices, and participate in reference groups and projects.

This position is in partnership with Bundiyarra and will commence in mid to late October. It is a part-time permanent role (.80 FTE) based at our Geraldton service.

About you

You are committed to providing quality support to families and children at risk or presenting with complex issues. You have experience working with diverse cultures and communities and possess excellent interpersonal skills.

Additionally, you will have:

  • Qualifications within the Community Services Sector (preferred but not required)
  • Experience delivering evidence-based, therapeutic interventions and case work within community or health sectors
  • Strong administrative, documentation, and case management skills
  • Ability to be flexible, innovative, and work autonomously
  • Drivers Licence
  • Working with Children Check (WWCC)
  • National Police Clearance (obtained within the last six months)

About the benefits

You will become part of an inclusive, diverse, and welcoming Western Australian organization committed to making a meaningful impact in the community. Our MercyCare Promise focuses on ensuring our people are connected and empowered to make a positive difference.

As a team member, you will enjoy:

  • Salary packaging options up to $18,000 (not-for-profit)
  • Childcare discounts
  • Options to purchase additional leave
  • Career pathways, professional development, and training
  • Comprehensive wellbeing programs including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. The closing date is 14 September 2025. Early applications are encouraged as the recruitment process may start before the deadline.

All applications must be submitted via our online portal.

MercyCare values individuality. If you experience neurodiversity or live with a disability and need support or accommodations during the recruitment process, contact us at hr@mercycare.com.au.

With a 175-year legacy dating back to the Sisters of Mercy, we are proud to make a positive difference in our communities. We live by our values—respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding children, young people, and vulnerable individuals. We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, and those of diverse ages, cultures, faiths, abilities, genders, and sexualities.

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