Client Account Executive

2 weeks ago

Sydney, New South Wales, Australia Syniti Full time
Client Account Executive

The Client Account Executive is responsible for overseeing a portfolio of assigned customers, at the same time developing a network of customers and partners for new business and driving revenue in all lines of business that include software sales, consulting, training and maintenance. In this role, you will liaise with cross-functional internal teams to improve the entire customer experience and provides overall management support for all assigned accounts across various industries in Australia and New Zealand.

What you will do
  • Establish and maintain business relationships with existing and future clients.
  • Source & nurture new clients and sales strategies and manage the full sales cycle of new potential clients (in collaboration with the marketing team) until deals are finalized.
  • Prospect the market of SAP and non-SAP partners and customer in search of sales opportunities.
  • Understand strategies, business objectives and client needs in order to propose services in line with these strategies, objectives and needs.
  • Build commercial offers and respond to RFPs while working in collaboration with the presales team.
  • Organize discovery sessions and demonstrations with the pre-sales team.
  • Negotiate and conclude sales.
  • Write and finalize contracts with the support of the management team.
  • Support the delivery of sold services and monitor client satisfaction.
  • Participate in steering committees during the implementation of SAP solutions, as needed.
  • Maintain relationships with our strategic Alliances to drive existing opportunities and in search of new sales opportunities
  • Maintain relationships with the Syniti Sales Team.
What it takes
  • Minimum of 5 years of experience in sales of professional services, projects and ERP solutions (SAP experience considered a very strong asset).
  • Proven sales history of meeting objectives and targets.
  • Ability to capitalize on existing relationships and knowledge in order to increase sales.
  • Strong understanding of Data Management, Data Governance or Data Transformation is a plus.
  • Excellent communication skills in English (spoken and written)
  • Ability to multitask and prioritize.
  • Ability to work in a team environment, effectively interacting with others
  • Must be results-oriented, and demonstrate a "Can-do" attitude – adaptability, flexibility and resourcefulness
  • Be fully aligned to the core values of our organization which are:
  • o Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don't know they have.
  • o Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday.
  • o Take Action - Be the first. Don't wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day.
  • o Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family.

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