Medical Receptionist

2 weeks ago


City of Mount Gambier, Australia Village Medical Centre Full time

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About the role

Due to further growth, we're seeking a friendly, organised and proactive Casual Medical Receptionist to join our team.

As the first point of contact for our patients and visitors, you'll play a vital part in ensuring a positive experience for all who visit us.

Key Responsibilities:

  1. Greeting patients and visitors in a professional and friendly manner.
  2. Answering phone calls, scheduling appointments, and managing patient inquiries.
  3. Handling patient check-ins and check-outs efficiently.
  4. Maintaining and updating patient records in our system.
  5. Processing billings and payment transactions.
  6. Assisting in maintaining a clean and organised reception area.
  7. Coordinating with medical staff to ensure smooth patient flow.
  8. Providing administrative support as needed.

Essential Skills and Qualifications:

  1. Strong communication and interpersonal skills
  2. Excellent organisational and multitasking abilities
  3. Ability to work as part of a team or autonomously
  4. Strong attention to detail
  5. A willingness to work across our multiple locations
  6. Proficiency in using medical software and technology, or experience in a similar role is advantageous
  7. A genuine interest in the healthcare industry and providing exceptional patient care

At Village Medical, we value our employees, and strive to create a supportive and rewarding work environment

We offer:

  1. A friendly and collaborative team culture
  2. Ongoing training and development opportunities
  3. No regular weekend or after hours work - we believe in a healthy work/life balance and encourage all employees to do the same.

This position is Casual, with a potential to transition to a Permanent role in the future for the right candidate.

Our staffing hours are Monday to Friday 8.15am to 6.00pm, a 4 week roster is provided 3 weeks in advance.

Please submit a resume and cover letter.

Applications without a cover letter will not be considered.

Please direct any enquiries to Jess Bilal, Practice Manager.

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