2nd Line IT Systems Administrator

• Vacancies 2nd Line IT Systems Administrator (Australia)

2nd Line IT Systems Administrator (Australia)

OEG is seeking a proactive and technically skilled 2nd Line IT Systems Administrator to join our expanding in-house IT team. This role is ideal for someone with a strong background in all aspects of IT.

2nd Line IT Systems Administrator (Australia)

Company:

OEG

Contract:

Full-time, permanent

Location:

Perth, Australia

Responsible to:

Head of Information Technology

Company overview

OEG is a leading energy solutions business, providing mission-critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers' projects are delivered safely, reliably and efficiently.

We are seeking a proactive and technically skilled 2nd Line IT Systems Administrator to join our expanding inhouse IT team. This role is ideal for someone with a strong background in all aspects of IT - including Microsoft 365, Azure, networking, and Active Directory, who thrives in an ever-changing environment and is passionate about delivering excellent IT services.

Key responsibilities and accountabilities

Assist with Group IT projects, including system upgrades, migrations, and deployments.

Troubleshoot and resolve issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).

Manage and support Azure AD, including user provisioning, group policies, and conditional access.

Maintain and troubleshoot Active Directory, DNS, DHCP, and Group Policy Objects (GPOs).

Support and maintain network infrastructure including switches, firewalls, and VPNs.

Escalate complex issues to external support or vendors as necessary.

Document incidents, solutions, and procedures in the ITSM system.

Ensure compliance with IT policies, procedures, and security standards

QHSE responsibilities

To have a general understanding of the areas of our QHSE Management System and OEG's QHSE aims and objectives that are relevant to the role.

Comply with the requirements of OEG Energy Group Policies and the responsibilities within the wider QHSE Management System.

Promoting:

a proactive health and safety culture focussed on the prevention of work-related injury or ill health and continual improvement in our processes / performance.

environmental sustainability and energy efficiency whilst minimising our environmental impacts and preventing pollution.

a quality culture that brings values to our business, our customers and other interested parties ensuring quality issues and opportunities for improvement are identified and implemented.

Skills and experiences

• 
  • Strong knowledge of Microsoft 365 administration and troubleshooting.
  Hands-on experience with Microsoft Azure, including Azure AD and related services.
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs).
• Proficient in managing and troubleshooting Windows Server and Active Directory environments.
• Familiarity with ITIL practices and ticketing systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Physical installs of networking equipment from network racks to cabling.
• Familiarity with cybersecurity systems including anti-malware and vulnerability scanning.
• Ability to create and review IT processes / procedures.
• Understanding of Synology storage systems.
• Experience with PowerShell scripting.
• Knowledge of ConnectWise Automate / Fortinet EMS.
• Exposure to cloud security best practices.

Qualifications

Microsoft certifications (MS-100, AZ-104, or similar).

Networking certifications (CompTIA Network+ or similar).

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