Support Coordinator

4 days ago

NewcastleMaitland, Australia Eloma Care Full time

$45ph + flexible work arrangements + benefits

An exciting opportunity awaits passionate and driven professionals to join a dynamic NDIS service provider Work alongside a highly experienced and modern executive team who value being an employer of choice. We offer a great company culture and practical, common-sense approaches. We provide a fresh, customer-service focused alternative.

We genuinely care and are passionate about providing high-quality supports for people with disabilities while delivering the best customer service in the sector.

Our team is our most valuable asset. We prioritize a positive work culture, appreciate our staff, and foster a work environment that celebrates teamwork and individuality.

If you have experience as a Support Coordinator and thrive in a modern, fun company, we would love to hear from you. We seek high-energy, motivated, and independent individuals to join our team.

The role offers an attractive $45ph rate, flexible work arrangements, remote working options, and employer perks

You will be expected to build your own caseload, especially if you have existing networks and client base. Competitive pay is offered for those with an existing caseload.

Candidate Requirements

  • Existing client base
  • Adherence to KPI: 30 billable hours per week
  • Team player
  • Autonomous and organized
  • NDIS knowledge, especially support coordination, choice, and control
  • Excellent verbal and written communication skills
  • Strong organizational and critical thinking skills
  • Effective time management and prioritization
  • Ability to build rapport and trust with stakeholders
  • Proficiency in MS Office and basic computer skills

Additional Information

  • Hybrid working models available
  • Generous employer benefits and recognition
  • Flexible work arrangements including work-from-home options
  • Position available immediately

Main Responsibilities

  • Connect participants with relevant services and supports
  • Assist participants in understanding and optimizing their NDIS plans
  • Manage challenges related to access to education, health, justice services, etc.
  • Reduce barriers to plan implementation and usage
  • Build participant capacity
  • Develop and design support solutions to meet outcomes
  • Resolve crises and foster resilience within the participant's network
  • Coach participants through challenges
  • Collaborate with stakeholders to keep them informed
  • Prepare participants for reviews and report on outcomes
  • Model and uphold organizational values and NDIS principles
Unlock job insights

Salary, number of applicants, skills match

Your application will include the following questions:

  • Right to work in Australia
  • Years of experience as a support coordinator
  • Current NDIS Worker Screening Check
  • Customer service experience
  • Current Police Check
  • Australian driver's license
  • Notice period required

Please include any relevant details if reporting this job ad as fraudulent, misleading, or discriminatory.

What can I earn as a Support Coordinator?

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