Senior Professional Services Consultant

7 days ago

Melbourne, Victoria, Australia Thales Full time
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day.
So we stay curious and make space for diverse points of view.
We share what we know and we challenge what's possible.
From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries – and working together to build a future we can all trust.
We are seeking an experienced Senior Professional Services Consultant - App Sec focused on our Application Security portfolio who will advise and lead the deployment of our market-leading application security suite in our customer's environments.
The Senior Professional Services Consultant - App Sec is an expert at Imperva's application security products and the deployment of these products in project-based implementations.
Above all else the Senior Professional Services Consultant will be a trusted advisor to our clients, who can engage closely with our customer to advise and implement.
This role provides a rare opportunity to bolster strong technical and architectural skills on market-leading security products, while also gaining project leadership experience working with clients ranging from large MNC's to cutting-edge start-ups.
YOUR ROLE Working from our Melbourne Office in the World Trade Centre on Wurundjeri land, your role will include: Build strong, positive relationships with customers and internal teams to establish trusted advisor status.
Ensures successful outcomes on assigned projects.
Understand customer implementation and integration requirements.
Work to define application security target architecture and project delivery plans in alignment with customer technical requirements and best practices.
Execute on the delivery plans and ensure that Imperva application security products are deployed and operating successfully.
Perform hands-on configuration of the application security products to ensure correct setup.
Perform any necessary troubleshooting for proper implementation using escalation resources.
Create and support the creation of project deliverables and updates.
Perform technical enablement for the customer and technical mentorship for peers.
Advise and provide technical, best practice guidance on application security solutions and implementations.
Maintain a strong understanding of local security trends and landscape, while also regularly upskilling to maintain technical relevancy on Imperva products, security best practices, and wider cloud and on-premises infrastructure.
Provide a positive customer experience to drive the value of Imperva amongst our customers.
YOUR EXPERIENCE To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience: Hands-on experience working on application security technologies (e.g.
Web Application Firewalls, firewalls).
Experience working on Dev Ops or Dev Sec Ops technologies in a security context (e.g.
Terraform, Python, Bash).
Experience implementing, configuring and troubleshooting application infrastructure in a production environment.
Experience working in a services-oriented, project environment with direct engagement with customers.
Able to confidently present in front of prospects (pre-sales) and clients (post-sales), with proven experience and examples.
Self-starter and able to lead project delivery independently.
Eager attitude with a thirst to constantly technically grow and upskill across multiple technical domains including mastering new software applications.
Ability to understand and communicate concepts quickly, succinctly, and accurately, both in writing and verbally.
Highly motivated, driven, and passionate about technology, training and customer success.
Experience working with security technologies from Imperva, F5, Cisco or similar (preferred) Cloud certification (Alicloud, Tencent, AWS, Azure).
Knowledge of cloud platforms such as Alicloud, Tencent, AWS, Azure and VMware ESX.
Knowledge of networking fundamentals, TCP/IP, HTTP, Load balancers, proxies, and firewalls.
WE ENCOURAGE YOU TO APPLY After you have applied, you will receive an email acknowledging your application.
We'll then provide a personalised experience for suitable applicants as we progress the selection and assessment process.
Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.
It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit.
If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community.
We're committed to supporting a diverse workplace, and that starts here.
We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do.
We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.
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