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Relationship Manager
1 month ago
Find out more at computershare.com/flex.We give you a world of potentialWe have an excellent opportunity for Relationship Manager to join our amazing office in Perth.
If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role.Computershare is a world leader in financial administration and a global top 50 company on the Australian Securities Exchange.As a start-up technology company founded in Melbourne in 1978, we have now expanded globally to over 12,000 employees and 16,000 blue-chip clients featured across Nasdaq, FTSE and ASX, (including international clients Google, Microsoft, Disney and BHP, Woodside, Wesfarmers, ANZ and Rio Tinto nationally). A role you will loveWe have an excellent opportunity for a talented and inspiring Relationship Manager to join our Perth team. You will be responsible for managing and further developing a varied client portfolio, fostering client relationships at C-suite level, managing client satisfaction and meeting all client SLAs.
This includes growing your client portfolio within existing clients and new business.
Success in the role will be achieved through a full understanding of the clients' business needs, managing all service delivery requirements and meeting client commitments and milestones. You will possess the ability to quickly build relationships and credibility, thrive on nurturing your client relationships and delivering a seamless service.
Some of your key responsibilities will include:Assuming overall responsibility for the account portfolioAchieving account retention and revenue growth targetsProactively identifying opportunities to up-sell and cross-sell our products and solutionsDeveloping and managing effective relationships with clientsProviding strategic account planning and executionRepresenting Computershare at events, conferences and client forumsConducting fee reviews and contract negotiationsContributing to budget and forecasting processes What will you bring to the role? Strong client service experience will be critical to your success in this role.
The Relationship Manager provides ongoing, day-to-day specialist support as well as project management services to their clients.Other key skills required for the role include:Demonstrated experience in a client service and sales focused environmentTrack record achieving budgeted goals and key metricsExceptional relationship building and interpersonal skillsStrong negotiation skills and well-developed commercial acumenProactive and a can-do attitude Desired experience:Understanding or experience in a similar role in professional services, financial services or technologyTertiary qualifications in a relevant field If this sounds like a role and organisation, you'd love to be part of, apply today Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.
Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
