It Support Officer

We are looking for an IT Support Officer to join our Brisbane team.
This role will support and resolve IT issues, maximizing system availability and customer service.
Ensuring that the availability of the systems is maximized and a high level of customer service is provided.
Brisbane, Location (Chermside Office)Hybrid Working Arrangement Who are we?Herron Todd White (HTW), Australia's largest independent property valuation and advisory firm, is experiencing significant growth.
With over 55 years of experience and a recent partnership with Quadrant Private Equity, HTW leverages a network of 850+ professionals nationwide to offer trusted insights, combining local expertise with national reach for confident property decisions.
This varied role looks after: IT Helpdesk Support & Project Work: Handle user administration.
Resolve national Helpdesk tasks within Service Level.
Support job management system issues.
Monitor and maintain IT assets (hardware/software).
Systems Maintenance: Minimize system downtime, especially for the job management system.
Maintain the communications room and secure device assets.
Manage and implement changes to printers, Vo IP, and Google Workspace.
Security Administration: Manage user accounts and SSO issues.
Configure Windows and Linux laptops.
Apply security standards to devices.
What you'll bring: Minimum 2 years of experience in IT Support - Hardware and Software Related degree qualified in an IT related discipline Highly organised, efficient, and detail-oriented Customer focus, operational decision making, program and project management Why Join Us?Ongoing professional development and support A genuinely passionate, collaborative team by your side Greenfields opportunity from Herron Todd White's Quadrant Private Equity partnership This is your opportunity to work with Herron Todd White during an exciting phase of growth.
Apply now to start your next chapter with Herron Todd White.
Questions? Reach out to our Talent & Careers Partner, Nicola Lee – Talent@htw.com.au Our Values - Collegiality | Professionalism | Innovation | Fairness & Equity | Accountability All successful candidates are required to complete pre-employment background checks, including a company-paid Federal Police check.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service, Project Management, and Information Technology Industries Real Estate, Technology, Information and Media, and Professional Services Referrals increase your chances of interviewing at Herron Todd White by 2x Get notified about new Information Technology Support Officer jobs in Brisbane, Queensland, Australia.
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