Room Attendant

4 weeks ago

Gold Coast, Queensland, Australia Sofitel Full time
Company Description
Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.
Job Description
Sofitel Gold Coast, Broadbeach
Thrive in an environment where care and kindness are at the heart of everything we do.
With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives.
Working together with our communities, we will empower you to make your own meaningful impact.
We will support you to maintain your wellbeing too, so that you can live life to the full.
You are at the heart of the hotel As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
A key focus of the position is ensuring consistent cleanliness standards apply in the rooms and public areas and attending to any guest requests or enquiries.

The ideal candidate will be energetic, self-motivated, have attention to detail, experience in leading and managing others and have a passion for giving guests an exceptional experience.
A Career that lets your passion shine:

Clean all assigned guest rooms and public areas to brand standards
Attending to guests requests and enquiries when needed
Creating memorable guest experiences, with comfort and luxury in every room
Keep a well-stocked inventory of all amenities and housekeeping equipment
Adhere to Sofitel Brand standards and procedures diligently and seamlessly

Qualifications
What you will bring to the role:

Previous housekeeping or customer service experience is an asset
Show attention to detail in all tasks performed
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organisational skills and time management
Background within a luxury hotel environment will be highly regarded

Additional Information
Thrive in our Sofitel Gold Coast Broadbeach community:

Complimentary meal on shift available via Le Café
Employee discounts on accommodation, dining, and lifestyle with Accor hotels
Discounted parking
Paid birthday leave
Complimentary hotel stay package to celebrate your work anniversary
Laundered uniforms
Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops

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