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Guest Room Attendants

4 weeks ago

Gold Coast, Queensland, Australia The Star Ent Group Full time
Guest Room Attendant Role

We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at The Star Gold Coast.

This is a physically demanding role with tight time constraints, requiring a high level of attention to detail. However, it offers a great sense of accomplishment and satisfaction in knowing that you have made a positive impact on our guests' stay.

Your Responsibilities:

  • Clean and refresh guest rooms, bathrooms, and common areas to the highest standards of cleanliness and presentation.
  • Demonstrate attention to detail by arranging and replenishing guest room amenities, such as towels, linens, and toiletries.
  • Maintain a warm and welcoming atmosphere by ensuring rooms are inviting, well-stocked, and meet the expectations of our discerning guests.
  • Adhere to all safety protocols and procedures to ensure a secure and comfortable environment for guests and team members alike.

Requirements:

  • Flexible availability across a 7-day roster.
  • Previous experience in hotel cleaning or heavy manual labor (highly desired).
  • Good communication skills, with a positive and professional attitude.
  • Ability to work both solo and as part of a large team.
  • Knowledge of cleaning and sanitation products, techniques, and methods (desired but not essential).

About You:

To thrive in this role, you should possess exceptional organisational skills, a keen eye for detail, and a genuine passion for delivering outstanding service. Your ability to work collaboratively with a large and diverse team will set our Hotel team up for success.

What We Can Offer:

  • Complimentary meal on site every day, including hot meals, sandwich bar, and more.
  • Uniform laundered and ready for you daily on property.
  • Competitive Hourly rate, plus penalty rates for weekends and public holidays.
  • Up to 30% discounts across award-winning restaurants and accommodation.
  • Discounted parking available.
  • An organisation that values diversity, teamwork, and being your best self.
  • Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services.
  • Diversity & Inclusion areas of focus, including Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+.
  • Endless career growth and opportunities to learn and develop your career.