Service Desk Officer

Work Type: Permanent - Full Time
Location: Murdoch

Closing Date:2025-09-26 4:00 PM (YYYY-MM-DD)

Permanent full-time appointment.
South Metropolitan TAFE is an industry and community-focused organisation with a driving commitment to high quality training and development.
With several training centres and campuses spread across Perth's East and South Metropolitan suburbs, the TAFE offers nationally recognised qualifications, developed and endorsed by industry, at a local, state and national level, and to an increasing number of international students.
We are an equal opportunity employer who is committed to supporting and building a culturally diverse workforce and workplace culture that values diversity and inclusion.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Find out more by visiting our website: www.southmetrotafe.wa.edu.au
About the role This role operates as a first point of contact and support for technology, telecommunications and Information Services enquiries.
For Further Job Related Information Please contact Sue Spiegl, Service Desk Coordinator on (08) 9229 92***or **********@smtafe.wa.edu.au
Work Benefits Our employees have access to a range of benefits including:

Salary packaging/sacrifice facility
12% employer superannuation contribution
Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace
Thirteen weeks paid long service leave after 7 years
Fifteen days personal leave
Four weeks annual leave and an option to accrue ten additional days extra leave each year
Flexible working hours
Paid parental leave – 18 weeks
Various employee health and wellness initiatives and benefits

Ready to Apply? Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.
Advertised Vacancy Reference Number: SMG127.25 S
Applicants are required to apply online and need to submit:

A comprehensive Resume including two professional referees
A brief covering letter demonstrating your skills and experience against the requirements of the position as outlined in the JDF

To submit your application, please click on the Apply for Job button.
If you are experiencing any technical difficulties, please contact Establishment and Recruitment on (08) 9203 3***.
Other Conditions and Eligibility Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance.
If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.
To be eligible for appointment applicants must have a working visa (for fixed term contract appointments) or permanent residency (for permanent appointments).
This selection process may be used to identify suitable applicants for similar vacancies that arise within the next 12 months.
Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.
Please note… The onus is on the applicant to ensure that their application is received by the closing date and time.
Late applications will not be accepted.
Applications close Friday 26 September 2025 at 4:00pm (WST).

ATTACHMENTS: - Application Information Pack
- Service Desk Officer - JDFYou can view and print these PDF attachments by downloading Adobe Reader.

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