Senior Portfolio Delivery Practices Lead

Job Description Job Number: Senior Portfolio Delivery Practices Lead (Job Number: 250000 WL ) Description At RACQ, we're good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
About the role The purpose of this role is to oversee and enhance RACQ's project portfolio delivery practices.
You'll ensure consistency in our approach, measurement, and reporting across the entire program and project lifecycle.
A core responsibility is to coach and mentor our Portfolio Delivery resources (including Program/Project Managers, Solution Delivery Leads, Business Analysts, PMO Leads, and Project Coordinators).
You'll empower them to effectively lead the design and implementation of successful project and program delivery activities, adhering to the Enterprise Delivery Framework.
This role assures end-to-end delivery management (covering Waterfall, Agile, Wagile, business readiness, delivery assurance, and reporting) for our portfolio initiatives, all while minimising impact on our members, our people, and our business revenues.
Work with the Managers Portfolio Delivery to support delivery of projects across the Portfolio.
Partner with the Senior Portfolio Planning, Reporting & Finance Lead on forward-looking resource demand, and ongoing portfolio monitoring to ensure strategic alignment.
Provide crucial assurance over our project delivery activities, with a keen eye on quality, consistency, and overall effectiveness.
Be responsible for creating and enhancing the essential tools and templates that empower our delivery teams.
Manage and champion best practices across our Delivery community, including leading our internal Communities of Practice (Delivery, Business Analysis, Project Coordination).
As required, Uplift existing enterprise delivery framework delivery templates to support improved ways of working (in alignment with RACQ enterprise delivery framework) You'll provide hands-on support to projects when required.
About you You're an experienced and passionate Portfolio or Senior Project Management professional ready to drive excellence.
You'll bring: Formal qualifications such as PRINCE2, PMBOK, MSP, or equivalent, backing your deep understanding of contemporary project management frameworks, methodologies, and best practices.
Experience in Portfolio or complex Project Management with demonstrated experience leading, mentoring and guiding a team to facilitate the delivery of a diverse portfolio of projects.
Exceptional portfolio and project skills, with a commitment to rigorous outcome evaluation and knowledge management that informs strategic decisions and organisational learning.
Excellent stakeholder management skills, with a proven ability to consult, communicate, and influence effectively across all levels of an organization.
You're a natural at facilitating change and enhancing performance in cross-functional environments.
A demonstrated history of driving business improvement and achieving cost-saving results through effective project and portfolio management.
Why join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032.
We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.
We'll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role.
We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
Applicants from these and other diverse backgrounds are encouraged to apply.
If you have any support or access requirement, please advise us at the time of applying.
What we offer you: Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include: Financial benefits and discounts on a range of banking, assistance and insurance products Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as Motor Fest.
A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
Prioritise your wellbeing with discounts on health programs and access to wellbeing initiativessuch annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
Invest in your development with in-house development programs and access to an extensive digital learning platform.
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process.
Want to know exactly which background checks are needed for this role? Reach out to Human Resources at .
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