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Solution Architect
4 weeks ago
This is a strategic role focused on CRM, customer platforms, and digital engagement, supporting the full lending lifecycle.You'll play a key role designing modern, scalable solutions that improve how customers interact with lending products - from onboarding to service and retention.Key Responsibilities:Architect customer-facing platforms including CRM, onboarding, self-service, and communication toolsDesign cloud-native solutions using AWS, API integration, and event-driven architecturesLead mobile and digital experience architecture focused on performance, personalisation, and usabilityAlign solutions to enterprise architecture and customer strategy, ensuring security and compliancePartner with stakeholders across product, marketing, digital, and IT to deliver connected experiencesWhat you'll bring:Strong experience as a Solution Architect within financial services, ideally lending, banking, or insuranceBackground in customer platforms, CRM (e.g.
Salesforce, Dynamics), and digital solutionsDeep knowledge of AWS cloud architecture and modern integration practicesStrong stakeholder engagement and communication skillsPrior consulting experience is highly regardedWhy join?Shape high-impact customer experiences across the lending journeyWork on large-scale digital programs with modern tech and agile deliveryJoin a collaborative, forward-thinking team in a highly regarded organisationReady to drive real change in customer engagement? Apply now or reach out for a confidential conversation.
