Head Of Lender Partnerships

We're REAWith bold and ambitious goals, REA Group is changing the way the world experiences property.
No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.
Our people are the key to our success.
At the heart of everything we do is a thriving culture centered around high performance and care.
We are purpose-driven and collaborative, which drives innovation and our ability to make a real impact.
We are proud to have been named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognized as a Best Workplace for Women.
Where the Financial Services Group fits in We aspire to make it easy to connect property and finance with our goal to be the #1 destination to find and finance property.
We want to be the trusted destination to easily find and finance property for those using realestate.com.au for their property search.
Given the size of that audience, the FS vision is to integrate a consumer's property search with finance through a world-class digital seamless process.
This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone, and face-to-face.
The financial services team is accountable for strategy development and execution, working with our banking and mortgage broker partners to build our capability and product offerings, leading sales management, and engaging across other lines of business in REA.
Within the Financial Services Group, the partnership panel team works hand in hand across teams to deliver outcomes that help brokers grow their businesses and ensure we have a panel of lenders broad enough to meet consumer demand.
The role will also work with other parts of REA to optimize relationships with all lenders on the panel.
What the role is all about Lead and manage the Lender Partnership team, including Lender Partnerships Managers and Analysts responsible for bank/lender relationships.
Oversee and develop strategic partnerships with panel lenders and banks, ensuring alignment with Mortgage Choice and REA's commercial objectives and supporting the growth of the mortgage network.
This includes negotiating Partnership Development (PDP) funding.
Act as a key relationship manager and primary point of escalation for major partners, unlocking synergies with relevant customers (i.e., banks).
Collaborate with Distribution, Operations, Franchise, Product, and Marketing to maximize partnership outcomes, deliver value to brokers and consumers, and evolve the Mortgage Choice offering.
Work with the broader REA team to maximize lender relationships for mutual benefit.
Drive initiatives supporting lender onboarding, relationship management, and panel performance evaluation and optimization.
Influence and contribute to strategies for panel management, including lender mix, terms, and agreement negotiations.
Monitor market trends, competitor activity, and regulatory changes impacting lender partnerships to maintain a competitive and compliant stance.
Represent Mortgage Choice to external stakeholders, advocating for broker and franchisee network needs.
Coordinate with risk, compliance, legal, and operations teams to ensure regulatory and operational standards are met.
Develop, track, and report partnership KPIs for executive and board insights and continuous improvement.
Lead, coach, and develop team members to uplift partnership management capabilities.
Who we're looking for Extensive experience in mortgage, banking, or financial services, especially in partner management, lender relations, or channel strategy.
Ability to build and manage strategic partnerships at a senior level across banks and financial institutions.
Proven leadership and people management skills, including leading cross-functional teams.
Strong commercial acumen to align partnerships with business growth, negotiate agreements, and drive outcomes.
Deep knowledge of mortgage lending products, industry trends, and regulatory requirements.
Excellent stakeholder engagement and communication skills with credibility at executive and industry levels.
Proven record of operational improvements and partnership innovations based on market insights and feedback.
Ability to collaborate effectively with product, distribution, marketing, risk, and compliance teams.
Solution-focused approach to tricky situations.
Customer service excellence.
Ability to work productively in a fast-paced, agile environment – #gsd.
The REA experience We care about the physical, mental, emotional, and financial health of our people.
This is a place to learn and grow.
A hybrid and flexible approach to working.
Flexible leave options, including birthday leave and the ability to purchase additional leave.
Flexible parental leave for primary and secondary carers.
Our Because We Care program offers volunteering leave, community grants, matched payroll giving, and revenue donations to charity through our Community Café.
Hackdays to bring your big ideas to life.
Our commitment to Diversity, Equity, and Inclusion We embrace diversity, equity, and inclusion, believing diverse teams are more creative and effective.
If you have the skills and enthusiasm to learn, apply even if you don't meet every point.
Beware of phishing scams where individuals pretend to offer employment with REA and request money for security checks.
Take a look inside our Sydney office, located in the heart of the city.
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