Senior Strategy Advisor

4 weeks ago


Sydney, New South Wales, Australia NSW Department Of Customer Service Full time
Senior Advisor Strategy | Clerk Grade 9/10 Location: Sydney, NSWEmployment Type : Full-time till temporary role till December 2026 Salary Range: $129,464 - $142,665 + superannuation
About the Team Join Revenue NSW's Strategy team, part of the Strategy & Innovation
business unit, where we lead the delivery of Aspire 2032—our bold,
long-term strategy to become the world's most innovative and customer-centric
revenue management agency.
We're a collaborative, forward-thinking group that thrives on turning
strategic vision into tangible outcomes.
This role is central to driving
strategic planning and performance reporting that informs decisions and tracks
progress across the organisation.
Your Day-to-Day As a Senior Advisor Strategy, you will:

Lead the development, implementation and
monitoring of enterprise-wide strategic initiatives that respond to
shifting environments and emerging opportunities.
Guide the creation and implementation of
strategy frameworks and delivery plans that support decision-making at the
executive level.
Translate research and environmental
scanning into actionable insights that shape strategic direction and
inform decisions for senior leaders.
Build and maintain strong stakeholder
relationships to support reporting, engagement and collaboration with
senior stakeholders to solve complex business problems.
Facilitate strategic planning processes
and support business units in aligning with Aspire 2032.
Inspire forward-thinking, adapt quickly,
and maintain momentum

What We're Looking For To be successful in this role, you'll bring:

Strategically astute – you can anticipate
and interpret change, evaluate strategic options, and align planning
frameworks with business goals.
Outcome focused – you have proven
experience in strategy development and performance reporting that drives
measurable results.
A clear communicator and facilitator –
you prepare compelling briefs, facilitate executive discussions, and
translate complexity into clarity.
Collaborative and influential – you can
build strong relationships and influence diverse stakeholders to move
strategy forward.
Conceptual and practical – you can turn
strategic ideas into actionable plans that delivery impact.
Analytical and adaptive – you bring
structure to ambiguity, apply systems thinking, and confidently adjust
plans in a changing environment.
Project-savvy – you're skilled in
developing and tracking delivery plans, and monitoring progress to ensure
impact.
Proactive and improvement-minded – you
take initiative, work collaboratively, and seek opportunities to enhance
processes and performance.

Revenue NSW
Revenue NSW is the
state's principal revenue management agency and a proud part of the Department
of Customer Service.
Our mission is to contribute to a prosperous, safe,
and fair society by collecting revenue, resolving fines, administering grants,
and recovering debt—ensuring vital services are funded and communities are
supported.
We're proud of our diverse,
inclusive, and regionally connected team, and we embrace flexible working
arrangements that support work-life balance.
This role can be based at any of
our offices across NSW, including Parramatta, Lithgow, Maitland, Gosford, or
Wollongong—giving you the freedom to work where it suits you best.
To apply, please send your resume and cover letter.
For any inquiries, you may contact Sue Sudgen - **********@revenue.nsw.gov.au
Salary Grade 9/10, with the base salary for this role starting
at$129,464 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please
contact Neha Bajaj via **********@customerservice.nsw.gov.au.
Visit the
to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: 4th September 2025, Thursday at 10 am
Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.
We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact **********@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit

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