Energy Sales Specialist, Outbound Sales
2 weeks ago
As a collective, we're a team that thrives on finding better ways, working together, and owning our impact.
From powering homes to delivering award-winning internet and helping to lead Australia's energy transition.
If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.
About the role You'll be part of our Energy Sales Specialist team, where you'll be at the heart of everything we do - working with customers.
You will proactively support new and existing Origin customers with sales activity including win-back, cross-sell, and move and acquisitions, ensuring utility and broadband needs for residential and SME customers are met.
Duties Guide new and existing customers through the retention and acquisition journey, ensuring utility needs are met whilst delivering excellent customer experiences Focus on delivering and improving the customer experience, demonstrating genuine concern for the customer Identify and anticipate customer product needs through curious questioning and effectively resolve those needs through first contact Understand the product options available and how these can be used to resolve customer needs and/or issues Skills & experience Excellent written and verbal communication skills with the ability to talk to customers across multiple platforms including phone, email, social media, and others Ability to use sound commercial judgment to improve customer experiences, considering risk and regulatory frameworks and acting within delegation of authority Lateral thinking skills, thinking independently, for the team, and the business Demonstrated sales and negotiation skills Sales experience preferred but not essential Origin - Where good change happens At Origin, we're powered by people who believe in creating change.
We are committed to fostering a diverse, gender-equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential.
We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse backgrounds, any stage in life, people with intersex variations, and members of LGBTQ+ communities, including trans and gender-diverse individuals.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential.
If you think you have transferable skills, an appetite to learn, and would be a great fit, we'd love to hear from you.
Here's a little about us: https://www.originenergy.com.au/about/careers/Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment.
These checks may include police checks, Aus Check, medical assessments, and/or drug and alcohol testing.
Please note unsolicited CVs from agencies will not be accepted.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present, and future.
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