General Manager

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Base pay range A$180,000.00/yr - A$200,000.00/yr Direct message the job poster from people2people Senior Consultant - Permanent Recruitment at people2people I'm partnering with a global leader in industrial machinery to appoint a General Manager - Australian and New Zealand to sit in their executive team.
This is a key leadership position, reporting directly into the CEO, and responsible for the end-to-end service experience — including spare parts, repair, warranty support, issue resolution, and customer satisfaction.
The role is both strategic and operational, with a mandate to strengthen service delivery, grow revenue, and build long-term customer loyalty across Australia and New Zealand.
This Western Sydney based company values culture, innovation, and communication.
Why this role stands out: You'll lead a well-established team with support to elevate performance and service culture You'll have a voice at the leadership table and genuine input into regional business strategy This is a growth-focused business with a stable global footprint and strong local presence You'll own the service P&L and have visibility across the entire customer lifecycle We're looking for someone who: Has 6+ years' experience in service leadership roles within industrial, capital equipment, or manufacturing environments Understands how to drive commercial outcomes from after-sales services and spare parts Brings strong planning, customer, and people leadership capability Has a technical background (mechanical/industrial engineering preferred) and understands field-based service operations What's in it for you: A high-impact leadership role in a global business End-to-end ownership of service strategy across ANZ Strong salary package: $180k–$200k base + super + car allowance + performance bonus Stability, autonomy, and a genuine opportunity to shape customer success at scale If you're a hands-on, strategic service leader ready to take the next step in your career, I'd love to hear from you.
Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Customer Service, Manufacturing, and General Business Industries Industrial Machinery Manufacturing, Wholesale Building Materials, and Automation Machinery Manufacturing Referrals increase your chances of interviewing at people2people by 2x Get notified about new General Manager jobs in Parramatta, New South Wales, Australia .
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