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Groups And Reservations Coordinator25059309

1 month ago

Bowral, New South Wales, Australia Four Points By Sheraton Full time

Four Points by Sheraton is where timeless classics meet modern details, offering an honest, uncomplicated, and casual atmosphere. We seek a Groups and Reservations Coordinator to join our community of approachable and straightforward talent who provide simplified experiences to independent travellers.

Position Summary:
  • Redirect incoming calls to relevant hotel departments.
  • Analyse and update traveller requests tailored to their needs.
Key Responsibilities:
  • Handle hotel outlet reservations and traveller orders.
  • Coordinate traveller bookings, engaging with them to exceed expectations.
  • Build relationships with existing and new travellers to drive future bookings.
  • Liaise with other departments for exceptional traveller experiences.
  • Complete reservation administration tasks and provide general support.
About You:
  • Strong written and verbal communication skills.
  • Relevant experience in a similar role.
  • Working rights in Australia.
  • Enthusiastic about career growth.
  • Self-motivated, driven, and energized in fast-paced environments.
  • Able to implement smart solutions and maintain a positive attitude.
Our Benefits:
  • Exclusive staff discounts on food, beverages, and hotel rooms across Marriott International properties.
  • Flexible working hours and locations, time off for personal pursuits, and paid leave during birthdays through the Life with the Works program.
  • Internationally recognised training programs, unlimited development opportunities, and exciting career paths within Marriott International.
  • Genuine care for associates' wellbeing through the Employee Assistance Program.
  • Employee Referral Incentives for successful referrals.
Join Our Team:

As a member of Four Points by Sheraton, you'll be part of a united community that welcomes everyone, supports each other, and values every hotel. We offer uncomplicated services to guests in a friendly, genuine, and approachable environment. If you're looking for opportunities to make a difference, apply now to become part of our team.