Information Technology Support Engineer
2 weeks ago
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range A$70,000.00/yr - A$85,000.00/yr Direct message the job poster from Searchability Located in Brisbane, Queensland On-site, 5 days a week, Up to $85k+ Super Minimum 2 years of experience within an MSPExperience with Triaging tickets within the M365 ecosystem using Datto or an alternative RMM tool Call me on 0480 045 159 or email your CV to Megan.wells@searchability.com.au WHO ARE WE?Our mission is to develop within the Manages Services space and evolve with emerging technologies, as well as building strong relationships with our new and current clients.
We specialise in delivering high quality IT services to clients within Australia.
We are a leading MSP that has of 15 years of experience; therefore, due to growth, we're now looking for a level 2 support engineer in our Brisbane office WHAT WILL YOU BE DOING?As a Level 2 IT Support Engineer, you will play a key role in triaging and resolving tickets at a level 2 capacity.
You will also effectively troubleshoot issues within the M365 ecosystem as well as remote into desktops to provide support.
Leveraging your expertise Azure, Microsoft 365, Halo, Huntress, you will support a diverse range of clients across a few industries.
Your ability to manage, resolve, escalate and communicate will be essential to this role.2 years of experience in a Support Engineer role using Azure Ability to confidently use Remote Desktop protocols and RMMMinimum 2 years of experience in a Level 2 Capacity Azure and Microsoft Certifications Knowledge of Huntress or other Cyber Security vendors Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Searchability by 2x Get notified about new Information Technology Support Engineer jobs in Brisbane, Queensland, Australia.
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