Rental Coordinator

Haynes is currently recruiting a motivated and proactive Rental Coordinator to join the team of a well-established client based in Mackay, QLD.
In this role, you'll be a key part of the operations team, responsible for managing the full rental process — from handling customer enquiries to coordinating equipment dispatch and return.
Your focus will be on ensuring a smooth and efficient rental experience while delivering exceptional customer service and maintaining strong client relationships.
Position Details

Monday to Friday roster
7am to 4pm (flexibility with hours)
Competitive annual salary + super
Permanent position

Key Responsibilities

Greeting customers on the phone and in person in a professional and courteous manner
Development of quotes and raising purchase orders
Liaise with relevant departments to ensure equipment availability and supply arrangements
Coordinate transport activities for equipment collection and delivery.
Log service calls and assign technicians to attend service jobs where required.
Coordinate customer site compliance requirements including employee inductions and equipment checks
Assist in asset management processes including participation in stock takes.
Complete general adhoc administrative tasks

What We're Looking For

Current drivers' licence and reliable transport
Certificate in business administration, customer service or similar
Previous experience working in a rental, sales or service role
Knowledge of Baseplan software
Strong organisational skills with the ability to multitask and prioritise under pressure
Excellent communication and problem-solving skills
Exceptional customer service, communication and relationship building skills
Ability to pass pre-employment medical including Drug/Alcohol screen

Why Haynes Recruitment? At Haynes Recruitment, we keep things simple.
We support the talent of our people and match them with the best job opportunities.
Secure your future with us-get in touch with Haynes Labour Hire and Recruitment and take your career further.
How to Apply: All applications will be handled with the utmost confidentiality.
Only successful candidates will be contacted for an interview.
Equal Opportunity Employer: Haynes Group is an equal opportunity employer, committed to fostering a diverse and inclusive workforce.
Georgia Roberts | Recruitment Coordinator | ********@haynespeople.com.au | (07) 4960 2***

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