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Retail Store Manager
1 month ago
It literally means everything.
And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone.
Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies.
This is about inspiring people to read, learn, create and play.
So, with the right passion, it all starts with you.
Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm.
Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic.
You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our productsYou'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace.
You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers.
Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience.
With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services.Create a store experience that's fun, friendly, accessible, and inclusive.
You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes.Collaboration is key Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together.Drive retail commerciality like a boss Striving for fantastic sales and high performance across all KPI's.It's not all about numbers.
Your store will shine with excellent standards and impeccable merchandising.
From cleanliness to pricing, you'll make sure everything is picture-perfect.As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms.A master of promotional change: You'll be the magician behind transforming our space to align with the hottest seasonal trends.You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
Talking to people is your superpower, and customers can't resist your helpful recommendationsResilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
You're the ultimate multitasking heroStock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team.Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.Lead your team to reach their potential and steer your store to break records and get in the spotlight.Work collaboratively with support departments and peers.If something's not quite right, speak up so we can work together to get it right or make it betterSupport your team's well-being and aspirations.
You'll be their biggest supporter, discussing everything from performance to career aspirations.
Our PERKS really are 'The Works' 25% Colleague Discount - Plus, exclusive Double Discount daysMy Works - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and moreHoliday - 33 days, including bank holidaysWagestream - Claim early access to 50% of your wages as you earn themCan-Do Academy - Grow your skills and career with instant access to further training and development.Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works24/7 support for you and your family - Through our partnership with the Retail Trust.Healthcare Cash Plan - To support your everyday healthcare costs.
Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values We are Crafty We are Caring We are Can-do We Listen.
We Care Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves.
Our roles are open to all, including under-represented groups.We are open to discussions around working hours and flexible working.
If you need reasonable adjustments for an interview, let us know in your application and we'll be happy to help
