Director Pathway Support

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Join our team as a Director Pathway Support This key ongoing role within the Case Management branch offers flexibility and can be located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney or Perth.
Remuneration: The annual salary range for the position is EL2 - $140,890 - $160,176 p.a., plus a generous employer superannuation contribution of 15.4%.
About the opportunity Reporting to the Executive Director Case Management, the Director Pathway Support plays a critical role in supporting the management of applications for review during the case management phase, including working with the Tribunal's senior leadership and other operational directors to deliver on the Tribunal's statutory and other objectives.
In consultation with the Registrar Leads, the Director Pathway Support oversees the delivery of a range of case management strategies and initiatives, including the Tribunal's caseload strategy and caseload priority framework, and the timely progression of cases to finalisation or readiness for allocation to a member for hearing.
The Pathway Support function sits in the Case Management branch and consists of two sections, each led by a Director responsible for the management of cases and staff in various locations.
The two Directors work closely to deliver the Tribunal's Pathway Support functions.
The section is comprised of two teams, each led by an EL1 Assistant Director with responsibility for two APS6 team leaders each.
About you: The successful candidate will be a strong leader with a proven track record in service delivery and in developing and maintaining productive relationships with senior stakeholders.
You will have a detailed understanding of the Tribunal's legislative and policy context and demonstrated experience in working in a challenging and high pressure environment with competing priorities.
To be successful you will have:- Demonstrated ability to lead and manage a team, cultivate a culture of collaboration, and model standards of behaviour consistent with APS Values, APS Employment Principles and APS Code of Conduct.
Demonstrated ability to manage and implement change, identify opportunities for improvement, and to promote a positive approach to dealing with uncertainty and ambiguity.
Strong communication skills, including the ability to communicate complex information clearly, make persuasive recommendations, and adapt to the needs of different audiences.
The ability to think strategically, exercise judgement, and ensure alignment of section activities with organisational priorities.
Proven capacity to deliver results, successfully lead or deliver complex projects, develop creative solutions, and manage risks appropriately.
Demonstrated capacity to establish and maintain productive relationships with a variety of stakeholders, work collaboratively to achieve outcomes, and negotiate successfully.
Security Clearance – Ability to obtain and maintain a baseline security clearance.
The Tribunal requires Australian Citizenship as a condition of engagement.
All employees are required to undertake an Australian Federal Police Check and a Health Assessment.
Relevant qualification, training or experience related to one or more functions or powers of the Tribunal.
More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description, which is linked below and available on our Career Opportunities page.
About the Tribunal: The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.
We believe in providing our employees with a work environment that is supportive and rewarding.
Our culture is one that welcomes all and we embrace flexibility and diversity.
We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.
You can learn more about the Tribunal on our website.
What we offer: We believe the little extras can make a big difference in supporting your success and some of our great incentives include: flexible working options and remote working to support you with your commitments outside of work.
competitive salary including generous superannuation employer contribution of 15.4% salary packaging options access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance Employee Assistance Program for you and your family positive and inclusive culture.
Read our Enterprise Agreement for more information about our terms and conditions of employment.
How to apply: To be considered, all applications must be submitted online via the Career Opportunities page.
Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application.
Please do not apply via SEEK Apply portal.
Please submit a CV (e.g.
of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of role, referring to the Position Description.
Applications close: 11:45pm AEST Sunday 10 August 2025.
Extensions of time are unlikely to be granted.
Should you wish to discuss this position, please contact: Title: Executive Director Case Management Tel: 02 9391 2511 Please contact the Talent team on (02) 9276 5443 or should you require assistance with accessing our website or with lodging your application.
NO AGENCIES PLEASE We are a Circle Back Initiative Employer and commit to responding to every applicant.
Please note a merit list/pool may be created to fill future like vacancies.
Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.
The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees.
We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people.
If you have any support or access requirements, we encourage you to advise us if invited to interview.
Recruit Ability applies to this vacancy.
Under the Recruit Ability scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.
For more information visit: Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Business Development Industries Government Administration Referrals increase your chances of interviewing at Administrative Review Tribunal by 2x Sign in to set job alerts for "Director of Support" roles.
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