Customer Advisor

4 days ago


Tamworth, New South Wales, Australia Regional Australia Bank Full time
Posted: 14/08/2025

Closing Date: 31/08/2025

Salary: $31.00 - $31.00

Job Type: Permanent, Part-time

Location: Armidale

Job Category: Call Centre & Customer Service

Kickstart Your Career in Customer Service

Job Description

Customer Advisor
Contact Centre, Armidale NSW
Kickstart Your Career in Customer Service
Looking to build your skills, grow your career, and make a real impact? Join our vibrant Contact Centre team at Regional Australia Bank, where every call is a chance to help someone—and learn something new.
Why You'll Love It Here

Office-based role with a supportive, friendly team
Monday to Friday work + just one Saturday a month, part time or full time
Earn $31/hr + super + leave loading
No banking experience needed We welcome backgrounds in retail, hospitality, or any customer-facing role

What You'll Be Doing
As a Customer Advisor, you'll be the first voice our customers hear.
You'll:

Help people manage their accounts and solve everyday banking questions
Work in a fast-paced, team-driven environment with plenty of support
Use your products and services knowledge to recommend products appropriate to the individual needs of the customer

What We're Looking For

Great phone communication skills with ability to provide excellent customer service over the phone
A calm, logical approach to problem-solving
Willingness to learn and grow, be self-motivated and independent
A reliable team player who's ready to make a difference
Willingness to work on Fridays as one of your rostered days

Curious About the Role?
Reach out to Eliza Hine, Team Leader, at (02) 6776 0479 for a chat about what it's like to work with us.
Ready to Apply?
Send us your CV and cover letter via SEEK or the Regional Australia Bank website.
Tell us why this role excites you—we can't wait to hear from you
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