Implementation Consultant

8 hours ago

Sydney, New South Wales, Australia The Onset Full time
Overview Join to apply for the Implementation Consultant (Software) role at The Onset .
This is more than just a job - it's a chance to be part of a fast-moving, innovative scale-up in the insurance tech space.
This business is committed to helping their employees grow, both personally and professionally.
As a Software Implementation Consultant , you'll play a key role in bridging the gap between the platform and customer needs.
We're looking for someone who brings a strong software engineering background and has since moved into a more customer-facing or implementation-focused role .
You're equally confident writing code as you are running workshops, gathering requirements, and working closely with stakeholders to deliver solutions that stick.
This could suit a former engineer who's transitioned into a hands-on implementation or Technical BA role , and enjoys being the translator between business/customer needs and technical execution — without stepping away from the tech.
It's a great opportunity to combine your engineering expertise, technical prowess, and customer-facing skills to deliver tailored solutions that genuinely transform the clients' businesses.
What You'll Do Configure the platform to meet customer requirements, including data models, workflows, business rules, financial calculations, and document templates.
Prepare and execute system and integration testing to ensure the delivered solution meets expectations.
Analyse data conversion requirements, mapping and transforming data as needed.
Facilitate discussions with technical and non-technical stakeholders, translating complex requirements into actionable solutions.
Create and maintain project documentation such as change requests, and project tracking reports.
Collaborate with development teams to spec and design new features for the platform.
You'll likely transition into this role well if you have A background in software engineering, or a coding background Experience with hands-on object-oriented programming (OOP) (e.g., Java, C++, Java Script, Groovy) Experience configuring large and/or complex software packages Knowledge of relational databases (SQL) Hands-on experience in writing business requirements, process maps, and technical specifications Familiarity with software development methodologies (Agile/Waterfall) Strong stakeholder management and customer-facing experience If you're looking for a role that combines technical implementation with customer impact, drop me a note: Additional information Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Staffing and Recruiting #J-18808-Ljbffr

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