Engagement Manager, Health Professional

Join to apply for the Engagement Manager, Health Professional role at Black Dog Institute3 days ago Be among the first 25 applicants Join to apply for the Engagement Manager, Health Professional role at Black Dog Institute$86,962 - $103,000 + Superannuation + Salary Packaging ($15,900.00 + Meal & Entertainment expenses)Flexible and hybrid working arrangements plus 9 day fortnight benefit Introduction:$86,962 - $103,000 + Superannuation + Salary Packaging ($15,900.00 + Meal & Entertainment expenses)Flexible and hybrid working arrangements plus 9 day fortnight benefit1 FTE contract until 25/09/2026 Description: About The Institute Located on the lands of the Bidiagal Clan of the Dharawal Nation (Randwick, NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the full lifespan, our aim is to create a mentally healthier world for everyone.
For over 20 years, we have been at the forefront of mental health research and have maintained a reputation as the face of mental health research and treatment in Australia.
Through our unique 'translational' research approach, we turn our world-class research into treatments, prevention strategies, clinical services, educational programs, and e-health products.
These allow us to continue our work in leading Australia's population health response, and champion the ongoing conversation of mental health in our society.
Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.
Benefits Hybrid work, 1-2 days per week in office (choose your days, consistent team collaboration days where possible)35 hour work week, flexible hours agreements & 9-day fortnights Salary Packaging: $15,900.00 of your base salary tax free & up to $2650.00 meal & entertainment Family first, people first culture, we put our research into action at work to make sure we maintain mental health and wellbeing at work Pet friendly workplace Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave Employee discounts Skills and Experiences: The Role The purpose of the Service Engagement and Operations department is to deliver evidenced-based services at scale to manage and prevent common mental health conditions and suicide in workplaces, schools, health settings and the wider community.
Services include digital products and platforms, training, resources, and consultancy.
To ensure sustainable growth, the Service Engagement and Operations Department leads the development and continuous improvement of resourcing, systems and processes to manage delivery of services at scale.
The purpose of this position is to increase engagement with Black Dog Institute's mental health and wellbeing training, products and services primarily across healthcare, schools, and community settings.
Duties & Responsibilities Promotion and Relationships Proactively identify and approach potential clients, qualify leads, close sales.
Promote BDI services via client meetings, attendance at relevant conferences and networking events, EDMs, flyers, website updates, and external advertisements.
Identify, establish and maintain relationships with relevant internal stakeholders (research, clinic, corporate functions).
Create and maintain strategic business relationships with external stakeholders, professional partners, client organisations and accrediting bodies.
Work with internal stakeholders to write applications for tenders and grants to support the delivery of BDI services.
Identify and write applications for sector awards to have BDI services recognised nationally.
Program Delivery Project manage key grants, contracts and programs to ensure deliverables and reporting requirements are met.
Respond to training enquiries from clients, establishing scope of work and objectives, generating training proposals and quotations in accordance with established templates and pricing structures.
Working closely with the Operations and Marcomms teams, manage program promotion, event delivery and invoicing.
Work closely with the Resource Development team to customise and contextualise program content as appropriate for clients.
Support budget management Project manage program accreditation requirements as required, working with Resource & Development, and Operations Teams.
Work with the Operations Team to provide support for face-to-face and zoom meetings as required.
Planning and Reporting Contribute to formulation and implementation of Education Team strategic, operational and business plans, budgets and unit procedures.
Contribute to reports on education programs and activity for the Board and Annual Report; fulfil reporting requirements to external funding bodies.
Work, Health and Safety Ensure compliance with all WHS legislation WHS Policy and Procedures Report any WHS hazards and significant issues to Senior Grants Engagement Manager, People & Culture or delegate Work in a safe manner, applying a duty of care Note: the list of responsibilities is not exhaustive and the Institute may change or request additional activities to meet the operational needs of the business Essential Criteria Skills & Experience Required Degree in Business, Psychology, Management, Marketing or related discipline Minimum 3 years' experience in a similar role Excellent networking, consultation, liaison and negotiation skills, with proven ability to identify and establish new business.
Demonstrated ability to manage projects and all aspects of program delivery to deadline and budget/targets.
Proven ability to work independently and contribute effectively as a team member.
Excellent interpersonal, oral and written communication skills.
Experience in operating within a high-volume sales environment that focus on Consultative Sales Approach.
High level computer literacy across MS Office suite and other CRM based programs.
A knowledge of EEO principles and OH&S responsibilities and commitment to attending relevant OH&S training.
Desirable Criteria Relevant experience in mental health and/or the primary health sector EEO Statement Black Dog Institute is committed to achieving a diverse and inclusive workforce that reflects our wider community.
We ensure equal employment opportunity for all, regardless of age, appearance, carer status, cultural and/or racial background, disability, gender identity, lived experience, religion or sexual orientation.
How To Apply To become a part of the Black Dog Institute team, follow the link to ELMO to apply and submit your most up to date resume.
If you are shortlisted for the role, we will call you and let you know you are successful.
Please do not respond to any suspicious emails requesting you to upload your ID or personal details.
We are a 2022 Circle Back Initiative Employer and commit to respond to every applicant.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Business Development and Sales Industries Mental Health Care Referrals increase your chances of interviewing at Black Dog Institute by 2x Sign in to set job alerts for "Engagement Manager" roles.
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