Contract - Senior Technical Consultant

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) This is an exciting time to join Datacom as we look to grow our Service Now practice in Australia.
As a Service Now - Senior Functional Consultant, you'll be the conduit between the client's business users, stakeholders and the implementation teams.
This is a challenging and rewarding role to grow your existing analysis, design, communication and diplomatic abilities.
You'll be comfortable in front of clients at all levels as you'll be leading workshops, eliciting requirements, crafting solutions and articulating Workday concepts.Our offices are based in Adelaide, Brisbane, Canberra, Perth Melbourne and Sydney.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance.
We therefore leave it to you and the team you join to figure out what works bestWhat you'll do At the moment, as a Service Now - Senior Functional Consultant, you will be across multiple projects with high profile clients.
You will lead Service Now workstreams for multiple clients, from requirements gathering, design, configuration and support activities.
You will then lead testing activities, knowledge transfer sessions and user training.
The successful candidate for this role will be seen as an expert in their field and will have demonstrated experience and success in a similar, client facing role.
You will hold an Australian Passport and have NV1 Clearance due to the nature of the project.Additionally, we're looking for the following - Strong Service Now technical knowledge and configuration skills TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM Knowledge and certification of any other modules Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity Previous implementation project experience Service Now Functional Certifications and CSA desirable Outstanding stakeholder management and communication skills Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.
We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.
It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few.
You'll have the opportunity to learn, develop your career, connect and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly.
Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions:Pronouns Do you identify as First Nations People (Aboriginal or Torres Strait Islander People)? Would you like to voluntarily disclose any prior military service within the Australian Defence Force (ADF)? Datacom is an equal opportunities employer.
Where possible we will provide reasonable adjustments throughout the recruitment and selection process to ensure equal participation.
Is there anything you would like to note to ensure you can perform at your best – this could include accessibility, health conditions, or neurodiversity? Which of the following statements best describes your right to work in Australia/New Zealand? What are your salary expectations? (numerical figure only) Are you a Service Now Consultant Do you have NV1 clearance? Are you an Australian Citizen? We design, build and run IT systems and processes for business.
We support existing legacy IT systems and processes, and we custom-design brand new ones.
We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems.
Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.
We design, build and run IT systems and processes for business.
We support existing legacy IT systems and processes, and we custom-design brand new ones.
We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems.
Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.
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What can I earn as a Technical Consultant #J-18808-Ljbffr

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