Field Engineer

EIL Global Sydney Olympic Park, New South Wales, Australia Join or sign in to find your next job Join to apply for the Field Engineer role at EIL Global EIL Global Sydney Olympic Park, New South Wales, Australia3 weeks ago Be among the first 25 applicants Join to apply for the Field Engineer role at EIL Global Get AI-powered advice on this job and more exclusive features.
Skills : Break Fix, desktop, Technical Support, Troubleshooting, laptop, Computer Hardware, Computer Repair, laptop, Greetings from EIL Global, We have an immediate requirement for an onsite support engineer for hardware replacement, break-fix tasks, and PC repairs in SA, VIC, NSW.
The engineer should be willing to travel to multiple site locations across daily.
Mode : Full time or Dispatch (Casual Basis - Should be available for minimum 2 days in a week during business hours in weekdays)Should have a car which is mandate Data Warehouse locations are as below : South Australia Warehouse Location : Richmond Road Marleston VIC Warehouse Location : Lexton Road Boxhill NSW Warehouse Location : Parramatta Rd, Homebush Scope Of Work Pickup & Delivery : Collect replacement parts from the Datawarehouse transport them to customer locations, and complete repairs efficiently.
Hardware Repairs & Break-Fix : Identify and resolve hardware issues, including replacing faulty components such as RAM, hard drives, motherboards, and power supplies.
Software Installation & Configuration : Install / reinstall operating systems, drivers, and required software while ensuring updates are applied.
Data Security & Testing : Secure critical data before repairs, conduct post-repair testing, and validate system functionality.
Documentation & Ticket Updates : Capture before-and-after photos, complete the Service Verification Report (SVR), and update ticket status in Service Now (SNOW).
Device Handover & Returns : Ensure repaired devices are properly returned to customers with verification.
Drop off faulty components at the Homebush warehouse.
Workload & Travel : The engineer should handle up to six tickets per day and be comfortable traveling to multiple locations If interested please share your updated resume to with suject line "Dispatch / FTE Engineer - Location - Breakfix" for further process.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Referrals increase your chances of interviewing at EIL Global by 2x Get notified about new Field Engineer jobs in Sydney Olympic Park, New South Wales, Australia.
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