Expression Of Interest
2 weeks ago
If this opportunity interests you, we welcome you to submit an application.
We will reach out to you if a suitable position arises.
Thank you.
At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
Responsibilities Review and identify claims that do not fall within the scope of policies to ensure the correct outcome has been made.
Liaise with stakeholders to discuss outcomes and dispute resolution.
Prepare and draft appropriate documentation for stakeholders when required.
Develop customer relationships to understand and meet their needs, delivering a positive customer experience.
Maintain knowledge of insurance guidelines, legislation, regulations, and court decisions, recommending policy changes for continuous improvement and compliance.
About You Demonstrated claims management experience in a complex customer service environment.
Ability to optimise business value by delivering high-quality services and positive customer experiences.
Technical knowledge of relevant insurance lines and associated legislation.
High attention to detail and technical proficiency with systems, software, databases, and communication tools.
Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities.
Adept at balancing understanding, empathy, and compassion with achieving commercial outcomes for Allianz.
What's On Offer Be part of a team that's open-minded, supportive, and focused on customer outcomes.
A workplace that encourages authenticity and a sense of belonging.
Support for work/life balance with flexible and remote working options.
Access to over 10,000 learning resources to support your career development.
Insurance products, deals, and discounts across various retail, tech, and travel brands, including health and well-being offers.
Initiatives supporting financial wellness, including superannuation matching, salary sacrificing, and novated leasing.
Opportunity to participate in our Employee Share Purchase Program.
About Allianz At Allianz, we value diversity and inclusion, welcoming individuals of all genders, ages, religions, sexual orientations, abilities, and work statuses.
We are committed to creating an environment where everyone can thrive and reach their full potential.
We are dedicated to our customers, hiring the best talent to secure their future and contribute to meaningful work addressing climate change, mental health, and well-being.
Our workplace promotes lifelong learning, development, and global mobility.
Join us to share ideas, be inspired, give back, and feel proud of contributing to a better tomorrow.
Adjustments and Support If you require support or adjustments to participate equitably in our recruitment process, please contact careers@allianz.com.au for a confidential conversation.
Join us.
Let's care for tomorrow.
www.allianz.com.au/careers
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