Change Manager
2 weeks ago
Synthesize numerous analytic efforts to draw meaningful conclusions, identify implications for recommendations, and achieve client buy-in.
Understand and have hands-on experience with various Change Management frameworks and methodologies.
Drive a rigorous and structured approach for identifying and solving business problems that lead to strategic insights.
Interact comfortably with stakeholders at all levels at the client side - present analysis and recommendations, facilitate workshops, and negotiate or influence on significant matters.
Deliver effective and engaging presentations, conforming to language and tone based on prescribed guidelines.
Have experience and extensive exposure in performing Change Management activities, Stakeholder Engagement, Communication, Change Agent Network, Business Readiness, Learning & Development, demonstrated through real-life case examples.
Track record of driving and executing communication innovatively, leveraging digitalization and new channels like social influencers.
Able to lead Learning & Development streams, understanding concepts and implementing gamification and modern learning methods focused on innovation and understanding rather than traditional classroom settings.
Build and sustain relationships with key stakeholders within TCS account teams.
Understand basics of Agile, Io T, Cloud, AI, and Machine Learning; enable cultural changes in these ecosystems and drive Industry 4.0 enablers.
Desired Competencies : Must-Have Experience leading Organizational Change Management initiatives for mid to large-scale Business Transformation projects or programs.
IT industry experience, particularly in large-scale IT-led business transformation and outsourcing initiatives.
Excellent communication skills, strategic thinking, entrepreneurial, proactive, result-oriented, fast learner, self-driven, and hardworking.
Team player, open-minded, optimistic, approachable, flexible, and creative—able to propose innovative ideas, build empathy, and gain client trust.
Good-to-Have Certification in OCM PROSCI or other change frameworks.
Responsibilities : Prepare Change Strategy and Plan Drive / Facilitate Key stakeholder alignment Identify and Engage Stakeholders Perform Change Impact analysis and assess Stakeholder Readiness Prepare and execute Stakeholder Engagement and Communications Plan Perform Training Needs Analysis and Prepare Training Plan Identify and deploy Change Champions Network and manage it through the program duration
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