Information Technology Support Engineer

4 weeks ago


City Of Latrobe, Australia Searchability® Full time
Level 2 Support Engineer On-site 5 days per week / Newborough / Azure, M365, VMware, Cisco Located in Newborough, Victoria On-site, 5 days a week, Up to $85k+ Super Minimum 3 years of experience in a helpdesk role Experience troubleshooting using a remote desktop, supporting a range of clients Call me on 0480 509 259 or email your CV to Megan.wells@searchability.com.au WHO ARE WE?We are committed to leading in Managed Services and growing with the opportunities that new technologies bring.
We specialise in providing a client focused service whilst maintaining a high-quality deliverables such as minimal downtimes and efficient support to all clients.
We are a highly recommended MSP primarily based in regional Victoria with an expanding client base, therefore due to growth, we a searching for a Level 2 Support Engineer with knowledge across M365, Cisco and Virtualisation practices.
WHAT WILL YOU BE DOING?As a Level 2 Support Engineer you will handle escalated issues from Level 1, providing more in-depth troubleshooting across Microsoft 365, Active Directory, networking, and endpoint management.
you will set up and support user devices, manage system access, resolve complex tickets, and ensure smooth day-to-day IT operations, escalating only the most advanced problems to senior engineers.
WE NEED YOU TO HAVE…..
Experience within a Managed Service Provider (MSP)Previous experience troubleshooting Cisco Networks across LAN/WAN as well as Vo IPAt least 3 years' experience with M365 and Azureunderstanding and demonstrated knowledge of root cause analysis within a helpdesk role Strong communication skills Driver's License and a readily accessible vehicle IT'S NICE TO HAVE…..
Azure and Microsoft Certifications Understanding of the Citrix environment Experience with 3 CX will be beneficial IT'S NICE TO HAVE…..
Microsoft Certifications TO BE CONSIDERED…..
Please apply by emailing me directly to megan.wells@searchability.com.au.
For further information please call me on 0480 509 259.
I can make myself available outside of normal working hours to suit from 7am until 10pm.
If unavailable, please leave a message and either myself or one of my colleagues will respond.
By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Also feel free to connect with me on Linked In.
Just Search: Megan Wells.
KEY SKILLS: Azure, M365, VMWARE, Cisco
#J-18808-Ljbffr

  • City of Latrobe, Australia Searchability® Full time

    Level 2 Support EngineerOn-site 5 days per week / Newborough / Azure, M365, VMware, CiscoLocated in Newborough, VictoriaOn-site, 5 days a week,Up to $85k+ SuperMinimum 3 years of experience in a helpdesk roleExperience troubleshooting using a remote desktop, supporting a range of clientsCall me on 0480 509 259 or email your CV to...


  • City of Parramatta Council, Australia Searchability® Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr - A$120,000.00/yrDirect message the job poster from Searchability Connecting Australian MSPs with MSP talent| BCOM - Double...


  • City of Melbourne, Australia Milestone IT (Milestone Information Technology) Full time

    Overview Milestone IT is working with a key partner who is seeking an experienced Senior Systems Engineer (Cloud Security & Infrastructure). This is an exciting opportunity to deliver enterprise-level infrastructure and cloud projects, while providing advanced support across hybrid environments. Responsibilities - Provide architecture design and Level 4...


  • City of Melbourne, Australia JXT Consulting Full time

    About the Client Indigenous Business Australia (IBA) is a national organisation dedicated to supporting the financial success and economic independence of Aboriginal and Torres Strait Islander peoples. About the Role The Chief Information & Technology Officer (CITO) is a key member of IBA's Executive Leadership Team, reporting directly to the CEO. This...

  • IT Support Engineer

    3 weeks ago


    City Of Stirling, Australia Future Logic Full time

    Join to apply for the IT Support Engineer (Level 2) - MSP | Perth role at Future Logic.This range is provided by Future Logic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$75,000.00/yr - A$95,000.00/yrIT Support Engineer (Level 2) — MSP | Perth | $75k–$95k + SuperOn-site at our...


  • City of Brisbane, Australia Hellios Information Limited Full time

    Reporting to: Operations Manager Job summary: To provide excellent customer service through first line support to our customers as well as validating and managing customer data. Key responsibilities: Validations - Build a rapport and strong relationship with customers by offering support and advice throughout the onboarding and validation process -...


  • City of Brisbane, Australia DXC Technology Inc. Full time

    EOI: Field Services Engineer- FIFO page is loaded EOI: Field Services Engineer- FIFO Apply locations AUS - QLD - BRISBANE time type Full time posted on Posted Yesterday job requisition id 51556175 Job Description: DXC Technology ( NYSE:DXC ) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer...


  • City of Melbourne, Australia Advance Vision Technology Full time

    Advance Vision Technology We are seeking an experienced Software Engineer to join our software development team. The successful candidate will be responsible for designing, developing, testing, and deploying enterprise-grade applications and solutions tailored to client needs. The role demands advanced technical expertise, strong problem-solving skills, and...


  • Wollongong City Council, Australia Illawarra Mercury Full time

    OverviewJoin to apply for the Teacher of Information Technology role at Illawarra Mercury.On Dharawal Country at the Wollongong West TAFE NSW Campus. Casual, $90.30 per hour.At TAFE NSW, we are dedicated to life-changing impact. That's why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. We...


  • City of Parramatta Council, Australia Water Technology Pty Ltd Full time

    Expressions of Interest: Environmental EngineerJoin to apply for the Expressions of Interest: Environmental Engineer role at Water Technology Pty LtdExpressions of Interest: Environmental Engineer2 days ago Be among the first 25 applicantsJoin to apply for the Expressions of Interest: Environmental Engineer role at Water Technology Pty LtdGet AI-powered...