Ict Technical Analyst

18 hours ago

Brisbane, Queensland, Australia Paxus - Technology + Digital Talent Full time
SEEKING ICT TECHNICAL ANALYSTWe're seeking an experienced ICT Technical Analyst to support a large, complex ICT environment within the public sector.
You'll be working as part of a technical services team to improve service delivery, enhance Agile practices, and uplift documentation, processes, and collaboration frameworks.
This role is ideal for someone who thrives in structured, cross-functional environments and enjoys driving improvements in service operations, workflows, and technical documentation.
KEY RESPONSIBILITIESSupport the implementation and facilitation of Agile practices and ceremonies Design and document technical workflows and process flows Create and maintain visual diagrams to support service delivery models Develop and maintain service catalogues and service frameworks Produce high-quality documentation using Confluence and/or Share Point Conduct technical analysis and translate findings into actionable recommendations Promote collaboration across technical and business teams Establish knowledge-sharing practices and contribute to a community of practice Assess team technical maturity and contribute to continuous improvement initiatives SKILLS AND EXPERIENCEProven experience in a similar Technical Analyst or Consultant role Strong understanding of Agile methodologies and ICT service environments Experience using Jira, Confluence, and other collaboration tools Strong communication and documentation skills Ability to translate complex technical concepts into user-friendly resources Experience working in large or government organisations (desirable)WHY THIS ROLEJoin a dynamic team focused on service improvement and digital enablement Work in a collaborative, supportive environment Long-term potential with stable daily work hours Competitive market rates + WFH Flex To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Jack Mc Dougall 07 3339 5611 or email: jmcdougall@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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