Customer Service And Operations Assistant
4 weeks ago
Assist with booking arrangements with carriers and coordinate with vendors for cargo pick-up and trucking deliveries.
Track shipments and update customers with real-time status, ensuring they are informed throughout the shipping process.
Liaise with overseas offices to follow up on bookings, documentation, and timely arrival notifications to clients.
Use internal ERP systems to accurately enter shipment details, input sales and cost data, and follow internal procedures for job file creation, cost approvals, and documentation updates Support backend operational tasks with training provided for future involvement in full shipment handling.
Qualifications Open to fresh graduates with a diploma or degree in business, supply chain, logistics, or a related field; prior experience in logistics or customer service is an advantage but not required.
Strong communication and problem-solving skills, with the ability to respond professionally and effectively to customers and internal stakeholders.
Proficient in Microsoft Office and eager to learn shipment management or logistics systems; high attention to detail and ability to manage multiple tasks in a fast-paced environment.
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Product Operations Lead
1 week ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $130,705 - $157,430 per yearProduct Operations Lead·Service NSW Grade 9/10 - base salary from $130,705 to $157,430·Location - Haymarket, Gosford or Parramatta·1 x Ongoing Full-TimeAbout our teamYou will be joining our collaborative and driven team, who thrive in using modern technologies and platforms which are leading the way with Product Management, Extreme Programming (XP), and...
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Assistant Advisor Governance
4 days ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $99,338 - $110,271 per year**Assistant Advisor, Governance and Assurance - Office of the Registrar General (ORG)Grade:Clerk Grade 5/6Salary range:$99,938 - $110,271 + superannuation and leave loadingDuration:Ongoing, Full-timeLocation:**Sydney, McKell Building (Flexible working arrangements are currently in place) Office attendance required 2 -3 days per week.About UsORG is...
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Cloud Operations Principal Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $149,739 - $173,174 per year**Clerk Grade: 11/12Salary Range:$149,739 - $173,174 plus superannuation and leave loadingEmployment Type: Full-Time, Temporary up to 30 June 2026Location: Sydney, McKellApplication Closing: Thursday, 18th September 2025 [9:59am]About Us**Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are...
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Customer Service Assistant
1 week ago
Sydney, New South Wales, Australia M.J. Bale Full time $40,000 - $60,000 per yearM.J. Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.At M.J. Bale, we pride ourselves on delivering...
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Senior Advisor, Customer Insights
2 weeks ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per yearSenior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...
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Senior Customer Experience Advisor
4 weeks ago
Sydney, New South Wales, Australia NSW Department Of Customer Service Full timeExperience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...
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Senior Customer Experience Advisor
2 weeks ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per yearSenior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...
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Assistant Quality Assurance Engineer
4 weeks ago
Sydney, New South Wales, Australia NSW Department Of Customer Service Full timeAssistant Quality Assurance EngineerFull-Time (35hpw) Temporary Opportunity to June 2026 Salary range $99,938- $110,271 + super Hybrid working - Work anywhere in NSW - Parramatta is where the team sits We are currently seeking an Assistant Quality Assurance Engineer to support major programs of work within our Tax Debt team in Revenue NSW Digital.In this...
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Service Desk Analyst
13 hours ago
Sydney, New South Wales, Australia Graincorp Operations Full time $90,000 - $100,000Role: Service Desk AnalystLocation: Sydney (Barangaroo)Salary: $90–$100K incl. Super + BonusEvery role at GrainCorp helps deliver high-quality service to our customers and communities. In this role, you'll contribute by:Providing Level 1/2 technical support to over 2,500 internal users and contractors, ensuring smooth IT operations and enabling business...
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Sydney, New South Wales, Australia NSW Department Of Customer Service Full timeSenior Advisor – Ministerial, Executive and Parliamentary Services - Safe Work NSWGrade: Clerk Grade 9/10 Salary range: $129,464 - $142,665 + superannuation and leave loading Duration: Ongoing Location: Gosford or Parramatta Applications Close: Wednesday 10th September 2025 (9:59 AM)About the team The Ministerial, Executive and Parliamentary Services team...
