Senior Emergency Response Analyst

Role: Senior Emergency Response Analyst Role type: Ongoing Salary: DCS clerk grade 9/10, annual base salary starting at $129,464 plus employer's contribution to superannuation and annual leave loading Location: Sydney About Us: The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers.
We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the Role: Cyber Security NSW is looking for a Senior Emergency Response Analyst to join the Emergency Management Team in Sydney.
We are looking for candidates with strong communication skills who have experience in state and federal cyber security policy frameworks.Key Accountabilities:
• Provide expert advice and support to the team and senior stakeholders in managing and leading the NSW Government response during a significant cyber incident or cyber crisis, including assisting with initial incident triage, classification and strategic response planning.

• Participate in cyber incident and emergency operations reviews, debriefs, coordination forums and operational exercises.

• Contribute to the development of state-wide emergency management policy, planning and practice, to provide support to NSW Government agencies impacted by a significant cyber incident or cyber crisis.

• Facilitate strong working relationships with key stakeholders (internal and external) to support collaboration, the exchange of information and issues management.

• Provide advice and guidance to NSW Government agencies to assist them in identifying opportunities for improving service efficiency and effectiveness to cyber emergency management frameworks.

• Design and deliver education programs to uplift the emergency management response capabilities aligned with the NSW State Cyber Security Emergency Plan.

• Develop and lead projects with an aim to ensure continuous improvement of NSW Government's cyber emergency response capability.
About Cyber Security NSW Branch: The Cyber Security NSW is a whole-of-government function located within Digital.
NSW in the Department of Customer Service.
We are responsible for ensuring a cyber safe NSW.
The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport.
Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:
• Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
• Increase cyber skills and awareness
• Understand the risks from cyber threats to our digital information and systems
• Set cyber security standards
• Ensure we are prepared if a damaging cyber incident occurs About You (Essential Requirements of the Role): To be successful in the role you will require:
• Relevant qualifications in an appropriate discipline; or equivalent relevant industry experience
• Demonstrated experience in state and federal cyber security policies and frameworks
• Be available to work out of business hours (evenings and weekends) during a significant cyber incident or cyber crisis
• Be reliable, flexible and hardworking, with the ability to coordinate multiple priorities at once
• Possess excellent organisational and communication skills, both written and verbal
• Proactively manage own workload and tasks
• High level of proficiency in Office 365, Atlassian (Jira) and other common project management software
• An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance and undergo a police check Applying for the role: Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.Submissions that have not followed the above or that are submitted via email will not be considered.A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.Please click here to view the role description for more information.
Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation Click Here to access the Role Description.ool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 8th of August 10am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here .We want you to bring your best self to this application process.
For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process #J-18808-Ljbffr

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