Credit Officer
2 weeks ago
We pride ourselves on being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.
About the Role The credit officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of outstanding accounts and aged debts.
The incumbent reports directly to the Credit Manager and will be required to provide exceptional customer service for both internal and external customers.
Key Duties & Responsibilities: Collect the monies due for goods and services rendered from retail customers of TMHA.
Maintain records of outstanding debts and make arrangements to follow up on outstanding and bad debts.
Reconcile overdue debts via letters/telephone and organise debt collection/recovery.
Data entry of Customer Master and other relevant records.
Reconcile Retail accounts and identify reasons for identified discrepancies.
Investigate the credit worthiness of potential retail customers for submission of those authorising accounts.
Work with the Credit team from other states to deal with customer enquiries on accounts.
Process Direct Debits, Credit Card & Cheque banking for the branch.
Recommend process improvements by identifying and reducing any reworks.
Skills and Experience: Tertiary qualification in Accounting or Credit Management.
3-5 years' experience in collections.
Strong analytical and reporting skills.
Strong computer skills with ERP system experience.
Strong communication and negotiation skills.
A self-motivated team player.
Our commitment: TMHA is committed to the ongoing growth and development of its employees.
As a suitable candidate, you will be provided with the required training, support, and development to further expand on your existing knowledge.
How to Apply If you are interested in this exciting and challenging role, please submit your application with a current resume and cover letter to TMHA via its website or by pressing the 'Apply' button.
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