Logistics And Warehouse Manager
4 weeks ago
This position will support the country manager with office administration management.
The Customer Service Specialist also assists with customer order completion, from receipt of purchase order through to pick and pack and shipment to customers.
As a member of the Sales Operations Team responsiveness to customer enquiries is also required.
The Customer Service Specialist works closely in a team environment with the Sales Operations Specialist and, and other duties may be assigned and prioritised by the Sales Operations Manager South Korea.
This position demands a driven, high-energy, dedicated team player who can work well under pressure, catch on quickly and someone who is adaptable to change but can also stick to a routine with superb time management skills.
Excellent communication skills (written and verbal) and a high level of attention to detail are required.
Duties & Responsibilities: Logistics Receiving Receive in stock replenishment orders Physically check completion of all orders on arrival Visually inspect, check completion of all orders, reporting defects or concerns to the Sales Operations Managers Enter stock arrivals into the Expandable ERP system Warehouse Inventory Management Warehousing Manage 3 PL to organize and maintain a logical and accessible system for all warehoused stock by physically separate incoming vs outgoing stock Work with 3 PL to ensure timely execution of all customer orders by assisting with the Pick & Pack process Immediate escalation of unresolved order fulfilment to the Sales Operations Manager Inventory Control Assist 3 PL with stocktaking and stock management Advise Sales Operations Specialist of low stock levels Assist with physical inventory counts if required Product Repair Process Repairs Management Manage shipment of customer product returns to the US Tech Services Department Communicate with customers to ensure complete complaint reporting, including accuracy in detail, to accelerate the repair process Ensure all returns include the required authorisation via the RMA form
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Sydney, New South Wales, Australia Masimo Full timeJob SummaryThe Logistics and Warehouse Manager is responsible for overseeing and optimizing the logistics and supply chain operations in Australia. This role ensures efficient transportation, warehousing, inventory management, and distribution processes to support business objectives. The ideal candidate will drive cost-effective solutions, enhance...
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