
Team Lead
2 weeks ago
This role will be based in our Melbourne office.
This is a hybrid role that has a requirement of working at least three days in the office.
As Team Leader – Landlords and Property, you will lead, manage and support a small team who play a pivotal role in managing and growing our portfolio of landlords and domestic client's insurance requirements and placements.
You will be responsible for developing strong relationships, understanding client needs, and providing expert advice on insurance products and services.
This position requires a proactive approach to client servicing, an understanding of the landlord insurance landscape, and the ability to work collaboratively with internal teams to deliver exceptional service.
We will count on you to: Build and maintain strong relationships with landlords and domestic clients, serving as their primary point of contact for all insurance-related inquiries and needs.
Assess client needs and recommend appropriate insurance products and services, ensuring comprehensive coverage and effective risk management strategies.
Oversee the policy renewal process, ensuring timely and accurate submissions, and negotiate terms with insurance carriers to secure the best coverage and pricing for clients.
Stay informed about industry trends, market conditions, and competitor offerings to provide clients with relevant insights and recommendations.
Collaborate closely with internal teams, including underwriting, claims, and risk management, to ensure seamless service delivery and client satisfaction.
What you need to have: Tier 1 qualification Demonstrated experience within the insurance industry, with a focus on landlords and domestic clients.
Strong knowledge of retail and domestic insurance products.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
What makes you stand out: Prior experience managing a small team Experience in developing risk management strategies tailored to client needs.
Proven track record of successfully managing client portfolios and achieving sales targets.
Familiarity with regulatory compliance in the insurance industry.
Strong analytical skills to assess market trends and client requirements.
Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in Australia.
Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh: Marsh, a business of Marsh Mc Lennan (NYSE: MMC), is the world's top insurance broker and risk advisor.
Marsh Mc Lennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
With annual revenue of $24 billion and more than 90,000 colleagues, Marsh Mc Lennan helps build the confidence to thrive through the power of perspective.
For more information, visit marsh.com, or follow on Linked In and X.Marsh Mc Lennan is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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