Senior Account Executive

4 days ago

Brisbane, Queensland, Australia Marsh Full time

Marsh is seeking candidates for the following position based in the Brisbane office:

Senior Account Executive – SME Construction

What can you expect?

As Senior Account Executive you will implement Client First Principles across your portfolio of Small to medium corporate accounts, ensuring high quality customer service is always provided and set revenue and expense budgets are consistently attained. In addition to the end-to-end management for a set portfolio of clients, you will manage the day to day requirements of a national scheme and provide leadership to support staff including Account Executives and Assistant Account Executives.

What is in it for you?

  • Leading training and development program.
  • Professional environment where your career path really matters and is supported in our global organisation.
  • Become a national specialist on SME Construction
  • Great team environment with energetic and supportive colleagues.
  • Genuine work life balance.

We will count on you to:

  • Consistently achieve agreed service standards.
  • Foster effective long-term relationships with key client decision makers and frequently monitor political, management and other changes to preserve and protect these relationships.
  • Take a pro-active approach to all aspects of account management and service delivery to clients ensuring client needs are identified and met
  • Monitor the accuracy and performance of subordinates and, where necessary, take the necessary corrective action to ensure that performance and services continue to meet client and Company expectations.
  • Implement successful account retention and defence strategies.
  • Be responsible for the day to day management of a construction scheme/binder.
  • Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients.
  • Possess a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments;
  • Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation and keep abreast of all new developments.

What you need to have:

  • Tier 1 qualification
  • Demonstrated experience working with corporate client accounts
  • Negotiation and problem-solving skills
  • Excellent communication and interpersonal skills
  • Motivation for client services and solutions
  • Proficient in Microsoft office

What makes you stand out:

  • Background in SME Construction type insurance brokerage
  • Ability to thrive in a fast-paced environment
  • Growth driven mindset

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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