APS4 Customer Service Officer

2 months ago


Penrith Municipality, Australia Randstad Australia Full time

Duties and responsibilities:

Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.Identify patterns, trends or insights to analyse issues from different perspectives and draw soundconclusions from available data and information.Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.Undertake appropriate case management research, using that research to inform whether noncompliance or fraud exists.Manage secure and sensitive data.Identify areas for process improvement opportunities, contributing to team activities and providing feedback. Your profile will demonstrate: Demonstrated experience in a similar role - i.e. call centre, customer service officer.Experience with working with people in the health and disability sector.Ability to work with high volumes of work and meet critical deadlines.Strong written and verbal communication skills. Eligibility requirements: Australian citizenshipAn active Baseline security clearance or ability to obtain one is required for the role. If you are interested and match the above criteria, please apply within.* *Please note that the positions require Australian citizenship and successful pre-engagement checks, including but not limited to a successful National Police Check, Baseline security clearance and two viable references. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Customer Service, Customer Service Officer, Contact Centre, Contact Centre Officer, Call Centre, Call Centre Staff, Outbound Calls, Non profit, Outbound Call Centre, Outbound Customer Service, Administration, Admin
qualifications Not Applicable
education Secondary School/High School

  • Penrith Municipality, Australia DFP Recruitment Services Full time

    Job description:- Multiple Federal Government opportunities in Penrith:6 month contract with the possibility of extension:- APS4 $43.89 per hour + Super:- APS5 $48.21 per hour + SuperOur client is seeking multiple APS4 and APS5 Complaints Officers to become part of a state-based team operating under their framework which entails the processing of complaints...


  • Penrith Municipality, Australia Bank of Queensland Full time

    About the Role Seeking passionate Customer Service Officer to join the BOQ team Positive workplace culture | Future career development opportunities Flexible workplace & Collaborative Team | One of the most successful and longstanding branches in NSW Owner Managed Branch, Central Penrith CBD location Public transport accessibleAs the Customer Service...


  • Penrith Municipality, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is currently seeking a motivated and detail-oriented professional for the role of APS4 Level Registration Officer on behalf of our esteemed client, located in SYDNEY.About the Role:As an APS4 Level Registration Officer, you will play a pivotal role in completing assessments and tasks within agreed timeframes.Your responsibilities include...


  • Penrith Municipality, Australia Bryco Consulting Full time

    Contract Type: Full Time Location: Penrith New South Wales Classification: Call Centre & Customer Service Salary:- $ $70000 Contact Name: Danira Dulic Contact Phone: Date Published: 23Jun2023- Benefits Opportunity to work in a company with an established market position and that is expanding as a key player in its field Free parking is accessible and...


  • Penrith Municipality, Australia NSW Government -Office of Sport Full time

    Are you looking to kick start your career? Join our friendly and vibrant teamWe are seeking a Customer Service/Events Officer to join our team on a temporary two year full-time basis. The role will be based in our new Office of Sport location at Penrith Whitewater Stadium.Working with usThe Office of Sport is the lead NSW Government agency for sport and...


  • Penrith Municipality, Australia Charterhouse Full time

    Job details Location: Penrith Salary: $40-45 per hour + Super Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V Posted: about 1 month ago Share this job Job description Government 3-month contract - $40-45 per hour + Super - WFH/Penrith NSWPenrith Location and WFH Flexibility Initial 3-Month Contract – Possible ExtensionStart...


  • Penrith Municipality, Australia Charterhouse Full time

    Government 3-month contract - $40-45 per hour + Super - WFH/Penrith NSWPenrith Location and WFH Flexibility Initial 3-Month Contract – Possible ExtensionStart ASAP$40-45 P/H + Super38 hours P/W – 7.6 hours P/DNSW Government Agency is looking for a Customer Service and Admin Officer on a contract basis to provide administrative and support services to...


  • Penrith Municipality, Australia Charterhouse Full time

    Government 3-month contract - $40-45 per hour + Super - WFH/Penrith NSWPenrith Location and WFH Flexibility Initial 3-Month Contract – Possible ExtensionStart ASAP$40-45 P/H + Super38 hours P/W – 7.6 hours P/DNSW Government Agency is looking for a Customer Service and Admin Officer on a contract basis to provide administrative and support services to...


  • Penrith Municipality, Australia Protech Full time

    Our client is a leading wholesaler of quality outdoor products & have an opportunity for an outgoing, results driven Customer Service/Warranty Officer to join their team in Western Sydney.One of the key functions of this role is to take and action orders from active/existing clients regarding their products and services.Key responsibilities; Data entry of...


  • Penrith Municipality, Australia Ashdown Consulting Full time

    $32.69 p/h + Super 4 Month Contract Multiple locations Ultimo, Bankstown & PenrithCustomer Service Representative | 4 Month Contract | $32.69 p/h Inc. Super- $32.69 p/h + Super 4 Month Contract Multiple locations Ultimo, Bankstown & PenrithAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and...


  • Penrith Municipality, Australia Greater Bank Full time

    About the roleWe currently have a great Customer Service Supervisor opportunity within our Penrith branch for a motivated individual who is looking for a challenge and to develop their career. This is a full time position with the hours of work being Monday to Friday, 8:50am to 5:05pm.What will your key responsibilities include? Acting as a referral point...


  • Penrith, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is currently seeking a motivated and detail-oriented professional for the role of **APS4 Level Registration Officer** on behalf of our esteemed client, located in **SYDNEY**. **About the Role**: As an **APS4 Level Registration Officer**, you will play a pivotal role in completing assessments and tasks within agreed timeframes. Your...


  • Penrith, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is currently seeking a motivated and detail-oriented professional for the role of **APS4 Level Registration Officer** on behalf of our esteemed client, located in **SYDNEY**. **About the Role**: As an **APS4 Level Registration Officer**, you will play a pivotal role in completing assessments and tasks within agreed timeframes. Your...


  • Penrith, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Penrith Branch**. This is a **fulltime permanent** position with the hours of work being **Monday to Friday, 8:50am to 5:05pm**. Our Customer Service Officer are motivated and driven to make a real difference for our customers. They put our customers first and...


  • Penrith Municipality, Australia Panthers Penrith Full time

    Panthers Penrith are seeking a passionate and dedicated customer service professional to join their friendly Panthers team.We have an amazing opportunity available for an energetic and reliable individual to join our beverage team in our newly operated, South-East Asian cuisine on a casual basis. You will be an exceptional team player with a welcoming smile...


  • Penrith Municipality, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Penrith, NSW, AU, 2750 Mount Druitt, NSW, AU, 2770 Campbelltown, NSW, AU, 2560 Blacktown, NSW, AU, 2148 Parramatta, NSW, AU, 2150 Fairfield, NSW, AU, 2165 Maroubra, NSW, AU, 2035 Liverpool, NSW, AU, 2170 Bankstown, NSW, AU, 2200 Miranda, NSW, AU, 2228 Waterloo, NSW, AU, 2017- Req ID: 59835Client Service Officer - Housing &...


  • Penrith Municipality, Australia Coles Supermarkets Full time

    Job details Here's how the job details align with yourprofile . Job type Full-time Location Penrith NSW 2750 Pulled from the full job description Parental leave Full job descriptionFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether...


  • Penrith Municipality, Australia Mitalent Full time

    Your demonstrated customer service experience working within the building industry is a must.Experienced Customer Service Advisor required to work for a well established award winning residential building organisation based in Penrith. Great opportunity to work close to home with fantastic work hours. Join a fun and supportive team.Strong interpersonal...


  • Penrith Municipality, Australia LLS Australia Full time

    Are you an enthusiastic Retail Professional looking to develop your career? We are looking for retail professionals of all levels of experience to deliver excellent service in stores across NSWEnsuring that their retail experience runs smoothly; you will be crucial to delivering wonderful service to our customers.This is an ideal role for both someone new to...


  • Penrith Municipality, Australia Mitalent Full time

    A wonderful opportunity for an energetic Customer Service professional who will be the voice of the company when taking orders, enquiries, processing credits all whilst being able to represent an amazing brandLocated in Eastern Creek with parking on site.Immediate Start Work for a well established company in a friendly work environment.Previous experience...