AO3 Customer Service Officer

4 days ago


Southport, Australia Randstad Australia Full time

Randstad are taking expressions of interest for Customer Service Specialists on behalf of our long standing client on the Gold Coast. We are looking for AO3 Customer Service Officers to act as a point of contact for face to face and contact centre enquiries.

Responsibilities:

Providing high level customer service via a range of communication channels Handling complex enquiries and directing these to the appropriate person where necessary Assisting in processing enrollments and taking payments Ad hoc administration dutiesKeeping records up to date

Experience/Skills required:
Excellent customer service skillsPrevious high volume customer service experience Experience in a contact centre environmentThe ability to communicate with a wide range of people and effectively convey informationAbility to use multiple systemsAttention to detail is paramountAble to work under pressure and work through technical questions (with training)
Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.
Please note, due to the expected large number of applicants only shortlisted candidates will be contacted directly.

If you are ready to express your interest for future opportunities, please select "Apply Now".

We recruit for a broad range of job types across multiple departments and locations within the QLD Government, so if this role isn't for you but you would like to be considered for other government roles, please email
Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills contact centre, call centre, customer service, face to face
qualifications No qualifications required
education Secondary School/High School

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