Customer Service Officers-State Government

4 weeks ago

Adelaide, South Australia Randstad Australia Full time

Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.

These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants will already hold a current WWCC and NPC. If you have a Customer Service/Contact Centre background, have strong Microsoft Office skills, have the ability to navigate multiple screens and are able to adapt and learn new programs quickly then we would like to hear from you today

Required Security Clearances

Working with Children Check (WWCC)National Police Clearance (NPC) obtained within 6 months The Role: What you will do: High level advisory and issue resolutionHigh level administrative tasks dutiesProvide guidance to queries Interpret customer information Generate and maintain appropriate records and documentationUndertake information and records management processes, updates and reviews Essential Experience/skills: Experience in dealing with high volume callsHighly developed verbal and written communication skillsStrong background in customer serviceSound knowledge of the Microsoft Windows based PC environmentStrong alpha and numerical data entry skillsProfessional phone mannerAbility to problem solve and learn new technologies Why work for Randstad? Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits. We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many moreAccess to our employee assistance program services, including counseling services. Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us. How to applyClick APPLY and upload your CV in WORD format. Please also provide a copy of your Working with Children Check. For confidential enquiries please contact Michelle Lee Bradshaw at At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. experience 1 year
skills Call Centre, Customer Service, Contact Centre, Administration, Complaints
qualifications Nil.
education Secondary School/High School

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