Senior Technical Officer

4 weeks ago

Canberra, ACT, Australia KBR Full time

Title:

Senior Technical Officer

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here.

The Opportunity:

The Senior Technical Officer is responsible for ensuring the security, stability, and effectiveness of customers IT systems and software. This role involves auditing systems to ensure compliance with our Information Security Manual (ISM), implementing and maintaining security software, and building and maintaining platform systems across various technology stacks.

They will contribute their expertise to cross-functional teams, provide technical support to customer projects, and drive the continuous improvement of systems. Meeting service level requirements and providing timely resolution to customer issues are key priorities, along with managing helpdesk requests and ensuring effective communication with customers.

The STO is a member of the platform and support team. The role requires both providing technical leadership to more junior technical officers, as well as practical hands-on work technical work in support of both internal and external customers.

Responsibilities

The key responsibilities of the role will include, but is not limited to:

  • Audit systems for controls specified in the Information Security Manual (ISM)
  • Implement and maintain security related software such as Trend Micro, Tenable, Splunk, Veeam, etc.
  • Building and maintaining platform systems over a variety of technology stacks including Windows, domain controllers, and VMWare
  • Building, deploying, and administering new systems for our customers and supporting these systems once deployed.
  • Contributing to cross-functional teams to supply IT expertise and technical support to customer projects, both remote and onsite.
  • Driving the development, maintenance, and continuous improvement of effective system and network management (e.g. configuration reviews, vulnerability and patch management and system lifecycle management).
  • Achieving response and resolution time service level requirements for customers
  • Triaging Helpdesk requests, maintaining the ticketing system and end user support tools
  • Communicating directly with customers and ensuring their issues are adequately resolved.

Qualifications, Skills and Experience

Essential:

  • This role requires a Negative Vetting 1 Australian Government Security Clearance.
  • This role requires on-site attendance in Canberra.
  • Technical Qualifications (e.g. Engineering, ICT Certifications)
  • Demonstrable experience implementing security controls from industry standards (ISM, ISO:27001, NIST, etc.)
  • Proficiency in Windows based systems
  • Proficiency in VMWare Products

Desirable:

  • Cyber security experience with an understanding of the Defence Security Principles Framework (DSPF)
  • Experience with Tenable Nessus

What we will offer you:

  • A workplace culture certified as a Great Place To Work
  • Flexible working
  • Competitive salary (including annual reviews)
  • Paid parental leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Employee stock purchase plans
  • Flu shots, skin checks and discounted private health insurance

If you're ready to shape tomorrow, let's get started. Apply Now

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-JAW1

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